eG Enterprise vs Exoprise
eG Enterprise
eginnovations.comExoprise
exoprise.comSide by side
| Figure | eG Enterprise | Exoprise |
|---|---|---|
| Price from | $100/mo | $100/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · Digital Employee Experience (DEX) Management Software | 8.6 (#1) | 8.5 (#2) |
| Spec score · Digital Employee Experience Software | 8.6 (#1) | 8.5 (#2) |
| Deployment | eG Enterprise can be deployed as SaaS or on-premises, and the company describes support for cloud, hybrid cloud, and on-premises environments. | Private sites are supported on Windows operating systems, and the trial page says the signup requires no credit card. |
| Headquarters | Singapore | Waltham, Massachusetts, United States |
| Real user monitoring | Its agentless digital user experience monitoring identifies slow URLs and pages, affected locations, and whether delays stem from browsers, networks, content, or server processing. | Service Watch captures employee digital experience and correlates real-user monitoring with synthetic monitoring. |
| Support | The company reports 14 local offices providing regional support and 11 local languages spoken for support. | All plans include unlimited online support, with enterprise options such as custom workshops and training. |
| Synthetic monitoring | The Web App Simulator can record and replay user journeys, run scripts from multiple locations, and capture screenshots when failures occur. | CloudReady provides code-free synthetic transaction monitoring for Microsoft 365, Salesforce, Azure Virtual Desktop, and other SaaS or web apps. |
Plans
In their own words
eG Enterprise
eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. Transaction tracing follows Java and.NET activity across application tiers, including errors, database queries, and remote service calls. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise in browsers, networks, content, or server processing. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies across applications, clouds, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises for cloud, hybrid, and on-premises environments. Service desk, orchestration, DevOps, and ServiceNow integrations support incident workflows. Pricing starts at $100 per month, with a 21-day trial and no free plan.
Exoprise
Exoprise is a digital experience monitoring platform for SaaS and cloud applications, networks, and endpoints. CloudReady runs code-free synthetic transactions for Microsoft 365, Salesforce, Azure Virtual Desktop, and other SaaS or web apps. Service Watch records employee digital experience and correlates real-user data with synthetic monitoring. Network path diagnostics and hop-by-hop traces help locate problems across LAN/WAN, ISP, internet, and service-provider networks. Exoprise also anonymously aggregates product metrics for application and network benchmarks. Data can be published to Splunk, Microsoft System Center, Operations Management Suite, Power BI, Tableau, and Excel; ServiceNow ticket integration is included. Deployments can be automated with PowerShell and other languages, and data export supports API use. Security and identity features include SAML configurations, role-based administration, SSL for API access, and API access disabled by default. Plans include unlimited online support. Exoprise credits cost $100 a month. A 15-day trial is available, without a credit card, and its trial limits include up to 3 synthetic sensors, 50 Service Watch Browser users, or 25 Service Watch Desktop deployments.