eG Enterprise vs Grafana Cloud Application Observability
eG Enterprise
eginnovations.comGrafana Cloud Application Observability
grafana.comSide by side
| Figure | eG Enterprise | Grafana Cloud Application Observability |
|---|---|---|
| Price from | $100/mo | $0.03/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 5 |
| Spec score · Database Monitoring | 8.5 (#3) | 9.3 (#1) |
| Spec score · Kubernetes Monitoring | 8.4 (#12) | 9.2 (#3) |
| Spec score · Real User Monitoring | 8.4 (#7) | 9.1 (#3) |
| Spec score · Runtime Monitoring Software | 8.5 (#14) | 9.2 (#3) |
| Spec score · Application Performance Monitoring | 8.4 (#11) | 9.1 (#1) |
| Spec score · Application Performance & Observability - Enterprise Software | 8.4 (#8) | 9.1 (#3) |
| Founded | 2001 | 2014 |
| Purpose | eG Enterprise correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. | Grafana Cloud Application Observability provides out-of-the-box application monitoring and uses OpenTelemetry and Prometheus data to support root-cause analysis. |
| Security and compliance | eG Innovations states that it is certified to ISO/IEC 27001:2022, passed a SOC 2 Type 2 audit, and is GDPR compliant. | Grafana Cloud lists FedRAMP, NATSEC100, PCI DSS, A-LIGN, SOC Type II, and GDPR credentials or compliance claims. |
Plans
Grafana Cloud Application Observability
- FreeFree
- Pro$0.03 a month
- FreeFree
- Pro$0.03 a month
- EnterprisePriced on request
In their own words
eG Enterprise
eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. Transaction tracing follows Java and.NET activity across application tiers, including errors, database queries, and remote service calls. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise in browsers, networks, content, or server processing. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies across applications, clouds, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises for cloud, hybrid, and on-premises environments. Service desk, orchestration, DevOps, and ServiceNow integrations support incident workflows. Pricing starts at $100 per month, with a 21-day trial and no free plan.
Grafana Cloud Application Observability
Grafana Cloud Application Observability monitors applications and brings OpenTelemetry and Prometheus data together to help software engineers investigate anomalies and their causes. Its knowledge graph discovers services and relationships from telemetry, while the service catalog displays latency, error ratio, and request rate for each service. The RCA workbench and Entity Graph help investigate correlated problems across a stack. Metrics, logs, traces, and profiles share a unified view, with drill-down from a service into its signals. Grafana identifies Alloy as a collector with native pipelines for OpenTelemetry and Prometheus. The free plan includes up to 2,232 host hours per month and community support. Pro is listed at $0.03 a month, with a $19 monthly platform fee and $0.025 per host hour; host hours and application telemetry are billed at standard Grafana Cloud rates. Serverless usage is billed on telemetry ingested instead of host hours. The cloud service runs on Linux, macOS, Windows, and the web.