eG Enterprise vs Keymetrics

eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. Transaction tracing follows Java and.NET activity across application tiers, including errors, database queries, and remote service calls. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise in browsers, networks, content, or server processing. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies across applications, clouds, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises for cloud, hybrid, and on-premises environments. Service desk, orchestration, DevOps, and ServiceNow integrations support incident workflows. Pricing starts at $100 per month, with a 21-day trial and no free plan.

Keymetrics develops Node.js monitoring software around the open-source PM2 process manager. PM2 Plus provides a real-time web interface for production monitoring, including issue and exception tracking, deployment reporting, real-time logs, custom metrics, custom actions, and notifications through email, Slack, or webhooks. Applications and databases can be viewed together in real time or historically, with an aggregate view across applications. Its issue dashboard can identify when an error occurred, affected servers, the stack trace, the relevant code line, and logs from before the error. The @pm2/io library lets Node.js applications expose values, counters, meters, and histograms. PM2 Enterprise targets high-scale or critical Node.js services, adding customizable dashboards, threshold alerts, stored logs, and production CPU and memory profiling. Enterprise can run as an on-premise installation or as a dedicated or managed instance. Runtime is free; Plus is listed at $79 a month, and Enterprise pricing requires contact. Keymetrics supports API, Linux, self-hosted, and web deployments.