eG Enterprise vs New Relic Kubernetes Monitoring
eG Enterprise
eginnovations.comNew Relic Kubernetes Monitoring
newrelic.comSide by side
| Figure | eG Enterprise | New Relic Kubernetes Monitoring |
|---|---|---|
| Price from | $100/mo | $29.08/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| Linux | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 2 | 5 |
| Spec score · Kubernetes Monitoring | 8.4 (#12) | 8.3 (#16) |
| Founded | 2001 | 2008 |
| Headquarters | Singapore | San Francisco, California, United States |
| Purpose | eG Enterprise correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. | The Kubernetes integration provides visibility into cluster health and workloads across on-premises, cloud, and hybrid environments. |
| Security and compliance | eG Innovations states that it is certified to ISO/IEC 27001:2022, passed a SOC 2 Type 2 audit, and is GDPR compliant. | New Relic lists FedRAMP, HIPAA-enabled capabilities, ISO 27001, ISO 42001, PCI DSS, SOC 1, SOC 2, and TISAX among its current certifications or attestations, while noting individual services may not all be in scope. |
| Support | The company reports 14 local offices providing regional support and 11 local languages spoken for support. | Standard includes ticketed support with a two-business-day response SLA, while Pro and Enterprise list critical initial response SLAs of two hours and one hour respectively. |
Plans
New Relic Kubernetes Monitoring
- Pro$349 a year
- FreeFree
- EnterprisePriced on request
- ProPrice not published
- StandardPrice not published
In their own words
eG Enterprise
eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. Transaction tracing follows Java and.NET activity across application tiers, including errors, database queries, and remote service calls. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise in browsers, networks, content, or server processing. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies across applications, clouds, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises for cloud, hybrid, and on-premises environments. Service desk, orchestration, DevOps, and ServiceNow integrations support incident workflows. Pricing starts at $100 per month, with a 21-day trial and no free plan.
New Relic Kubernetes Monitoring
New Relic Kubernetes Monitoring provides visibility into cluster health and workloads across on-premises, cloud, and hybrid environments. Its cluster explorer brings together metrics, events, logs, and traces for control plane components, nodes, namespaces, deployments, replica sets, pods, and containers. The integration can forward Kubernetes logs and events for exploration, querying, and alerting, and uses service discovery to scrape Prometheus metrics. Teams can link application performance data with Kubernetes data to examine request rates, throughput, errors, and availability. Predefined and custom alert conditions are available, and reported data can trigger pod autoscaling. It can also monitor supported services including Apache, Cassandra, Elasticsearch, Kafka, MongoDB, MySQL, NGINX, PostgreSQL, RabbitMQ, and Redis. Installation requires a New Relic license key and uses Helm or manifests. The perpetual free tier includes 100 GB of data ingest per month and one full platform user. The default configuration uses a privileged Infrastructure Agent sidecar for deep host metrics; unprivileged mode is available with reduced host visibility. The listed Pro plan costs $349 a year.