eG Enterprise vs Opsview Cloud

eG Enterprise is an application and infrastructure monitoring platform from eG Innovations, founded in 2001 and headquartered in Singapore. It correlates user experience, application behavior, and infrastructure health to help identify why applications are slow. Transaction tracing follows Java and.NET activity across application tiers, including errors, database queries, and remote service calls. Agentless digital user experience monitoring identifies slow pages, affected locations, and whether delays arise in browsers, networks, content, or server processing. The Web App Simulator records and replays journeys, runs scripts from multiple locations, and captures failure screenshots. Coverage spans more than 650 technologies across applications, clouds, virtualization, operating systems, storage, networks, custom applications, and containers. Deployment can be SaaS or on premises for cloud, hybrid, and on-premises environments. Service desk, orchestration, DevOps, and ServiceNow integrations support incident workflows. Pricing starts at $100 per month, with a 21-day trial and no free plan.

Opsview Cloud monitors on-premises, hybrid, cloud and containerized infrastructure from a single service. Its Business Service Monitoring feature models services, clusters and resources, then alerts on events that affect availability. Custom dashboards and reports provide shared insight into trends, planning and resource consumption. Discovery and automation tools help configure and monitor large host environments, while built-in Opspacks cover physical and virtual infrastructure, applications, cloud, containers and network equipment. The service monitors AWS, Azure, Google Cloud Platform and OpenStack technologies, and integrates with tools including PagerDuty, JIRA, ServiceNow and Splunk. It runs on AWS, with deployment available in AWS regions for data sovereignty requirements. Access controls include role-based permissions, OAuth2 SSO integration and multi-factor authentication support. Opsview is ISO/IEC 27001:2017 certified, states GDPR compliance, and lists AES-CBC-256 encryption for data at rest and in transit. The service is paid, has a free trial but no free plan, and pricing is available on request. Customers are billed annually in advance; UK and EU pricing excludes 20% VAT.