ElevatorPlus vs Tiliom Elevate

ElevatorPlus is cloud-based service management software for elevator contractors, property managers, and service providers. It handles quotations, installation projects, breakdowns, annual maintenance contracts, preventive maintenance, leads, inventory, technician location, QR-code complaints, and MIS dashboards. Its mobile field app can capture jobs without connectivity, including checklists, photos, and customer signatures, then synchronize when a connection returns. Native connections include IndiaMART, Meta Ads, website and Google Forms, WhatsApp Business API, Tally, payment gateways, GreatHR, and MCP access for Claude, ChatGPT, and Copilot. The product also offers a documented open API and an n8n automation layer. The maker says data is encrypted at rest with AES-256 and in transit, with role-based access controls and a logged audit trail. Default AWS hosting includes daily automated backups; Mumbai hosting is specified for India. Self-hosting is available in regulated markets, subject to country-specific eligibility and customization. The one-time fixed cost is not published, and mandatory annual AMC and server costs are additional.

Tiliom Elevate is a lift and elevator management platform for lift service companies, available on Android, iOS, and the web. It combines an elevator asset register with inspection workflows, preventive maintenance, service dispatch, and service contract management. Teams can schedule maintenance, assign engineers, optimize routes, track performance, and receive predictive maintenance alerts. Fault records can include incident details, severity, emergency callouts, and repair history. Compliance tools cover LOLER examination records, test schedules, electronic certificates, insurance documents, digital signatures, defect tracking, risk assessments, method statements, safety documentation, and version-controlled audit trails. A customer portal lets clients view lift status, book services, and access documents. Contracts, quotes, automated invoicing, and financial reporting are included. The natural-language AI assistant provides lift status, maintenance history, upcoming schedules, and predictive insights; the site says it is available 24/7 with emergency support. Pricing is on request through [email protected].