ELO Digital Office vs Hyland OnBase
ELO Digital Office
elo.comHyland OnBase
hyland.comSide by side
| Figure | ELO Digital Office | Hyland OnBase |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 2 |
| Spec score · Enterprise Content Management Systems | 7.7 (#14) | 8.1 (#8) |
| Deployment | ELO ECM Suite is available as cloud SaaS, managed service, or in-house deployment on company servers or a private cloud. | OnBase is offered as Hyland Cloud-hosted content services and as an on-premises installation. |
| Founded | 1998 | 1991 |
| Headquarters | Stuttgart, Germany | Westlake, Ohio, USA |
| Integrations | ELO lists integrations with Microsoft 365, Microsoft, SAP, Salesforce, abas, CAS, and middleware. | Hyland lists prebuilt connectors for Salesforce, SAP, Workday, Microsoft Office, Outlook and Infor, plus screen-level and data-level integration methods. |
| Support | Customers are instructed to contact the ELO Business Partner that installed their system for product support. | Hyland Premier Care Standard is included as part of a subscription or software maintenance agreement; listed Standard phone support is for S1 issues only. |
Plans
In their own words
ELO Digital Office
ELO Digital Office provides the ELO ECM Suite, a centralized platform for business documents, information, and automated processes. It stores and protects content through its lifecycle, supports search and collaboration, and automates workflows. Low-code tools support process modeling. The ELO Assistant handles conversational document questions, contextual understanding, suggested actions, and automatic summaries. Organizations can deploy the suite as cloud SaaS, a managed service, or on company servers or a private cloud. Listed integrations include Microsoft 365, Microsoft, SAP, Salesforce, abas, CAS, and middleware. ELO describes GDPR controls such as retention and deletion automation, dashboards, logging, export, portability, and encrypted storage. HIPAA-oriented role-based access, encryption, and audit logging are available when configured and used appropriately. The suite supports Android, iOS, web, Windows, API, Java, and desktop clients. ELO states ISO 9001:2015 and ISO/IEC 27001:2022 certification. Pricing is available through certified ELO Business Partners.
Hyland OnBase
Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.