Empower Health and Welfare Benefits Administration vs WEX Benefits

Empower Health and Welfare Benefits Administration helps employers administer employee health and welfare plans, including eligibility, enrollment, and ongoing plan management. Its customizable MyBenefitChoice platform gives employees a branded portal for open enrollment, life events, benefits information, and decision support. Employees can use step-by-step or pick-and-choose enrollment, submit life events, and upload supporting documents. The portal is available 24/7 by smartphone, tablet, or computer, with mobile access through a browser. Administrator tools cover HR administration, carrier billing and reporting, carrier file management, dependent and life-event verification, rules-based eligibility, and role-based access. Sponsors can view real-time plan data in prebuilt and custom reports. The service also includes custom-branded communications, year-round education, integrated support, and personalized medical cost estimates. Empower lists multifactor authentication, AES-256 encryption at rest, TLS 1.2 or higher in transit, and a SOC 2 Type 2 attestation. It is available on Android, iOS, and the web. Pricing is not displayed; organizations are directed to contact an Empower representative.

WEX Benefits combines employee benefits administration, consumer benefit accounts, COBRA, and compliance on one platform. It supports HSAs, FSAs, HRAs, ICHRAs, VEBAs, lifestyle spending accounts, commuter benefits, tuition reimbursement, and wellness offerings. Benefits Administration synchronizes enrollment, payroll, and benefits data in real time and reports across programs. BeneFITWise uses employee claims data to recommend plans during enrollment and provide guidance throughout the year. WEX says it has more than 2,000 HRIS, payroll, and carrier integrations, with closed-loop payroll built in; product details also list 330 carrier connections. Compliance includes ACA administration and reporting, COBRA, non-discrimination testing, and dependent eligibility verification. COBRA workflows cover enrollment, eligibility, premium remittance, and participant communications. Partners receive self-service APIs, webhooks, and a sandbox. WEX describes a U.S.-centric service team with evening and weekend callback availability. The platform is available on Android, iOS, web, and API, with pricing by proposal and no public plan price.