Empyrean vs Infor Workforce Management

Empyrean provides benefits administration technology and services for employers, covering eligibility, enrollment, employee engagement, reporting and compliance. Its platform automates eligibility and enrollment and includes built-in eligibility and compliance features. BenefitsGO lets employees view benefits, coverage details and account balances on mobile, with an AI-powered assistant available at any time. Empyrean supports connections to payroll and HRIS systems, wellness providers, carriers and consumer accounts, and says it can integrate with any carrier. HR teams can use customizable on-demand reports and real-time analytics; employee communications can include targeted push notifications, reminders, messages and ready-made campaigns. A HIPAA-compliant Employee Service Center is staffed by representatives trained on the employer’s benefits and culture. Empyrean reports annual third-party SOC 1 Type II and SOC 2 Type II audits and ISO/IEC 27001 certification. It says client databases are dedicated, data is encrypted in storage and transit, and systems are monitored 24/7/365. Participants use their organization’s dedicated benefits portal and should ask their employer’s HR or benefits team for access instructions. Pricing is available on request.

Infor Workforce Management is an AI-powered platform for labor planning, scheduling, time and attendance, payroll processes, and compliance. Its scheduling tools align staffing with real-time demand, skills, availability, and preferences, with rules-based automation and shift replacement. Labor forecasts use machine learning and adaptive models to estimate needs across time spans from minutes to years, drawing on historical results, planned promotions, and weather information. The platform captures time data in real time, calculates complex pay rules, supports time-off requests, and produces compliance reports. In healthcare, Infor Clinical Science can calculate staffing workloads from nurse documentation through Clinical Bridge, which integrates with electronic medical records. Payroll close creates an employee pay information export that can be transferred manually or automatically to an organization’s payroll system. Infor offers WFM as a stand-alone product or alongside Infor HCM. Mobile WFM is an HTML5 application, with Android and iOS versions supported; web and Windows are also listed, along with macOS and API. Infor describes the product as built for large, complex frontline workforces, including healthcare, manufacturing, public sector, and retail organizations. Pricing is available on request.