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Esendex RCS Business Messaging vs M-Target RCS for Business

Esendex RCS Business Messaging

esendex.co.uk

M-Target RCS for Business

m-target.com

Side by side

FigureEsendex RCS Business MessagingM-Target RCS for Business
Price from——
Free plan——
Free trialYes—
Open source——
WebYesYes
APIYesYes
Plans published10
Spec score · RCS Business Messaging Software7.9 (#9)7.2 (#17)
APIEsendex offers API access to connect messaging with business systems and build automated workflows.M-Target describes its API as suitable for high message volumes and for automating and personalizing sends.
FallbackIf a recipient’s device does not support RCS or they are offline, the message is automatically delivered as SMS.If RCS is enabled but the recipient's phone has no internet connection, a traditional SMS may be sent as a fallback.
HeadquartersNottingham, United KingdomLabège, France
PurposeRCS lets businesses send branded, interactive messages with rich media and action buttons to customers.RCS turns mobile messages into interactive experiences with images, videos, action buttons and personalized content.
SecurityEsendex states it is ISO 27001 certified and GDPR compliant.The RCS page says the service uses end-to-end encryption for greater security in sensitive communications.
SupportEsendex offers professional services to help with setup and advanced messaging workflows.The Spanish site lists support by email and phone Monday to Friday, 9:00–17:30.

Plans

Esendex RCS Business Messaging

  • RCS Business MessagingPriced on request

Esendex RCS Business Messaging pricing →

M-Target RCS for Business

No plans published.

M-Target RCS for Business pricing →

In their own words

Esendex RCS Business Messaging

Esendex RCS Business Messaging has no write-up on Specifiction yet; its figures are above.

Visit esendex.co.uk

M-Target RCS for Business

M-Target RCS for Business sends interactive messages through RCS, which is built into compatible smartphones. Recipients do not need to install an app. Messages can contain images, videos, documents, itineraries, payment options, action buttons and carousels, with personalization based on customer data and behavior. Verified sender identities are intended to reinforce customer trust. Campaigns support two-way messaging, delivery and read receipts, and real-time tracking of opens, link clicks and responses to interactive buttons. Businesses can connect through web access, an API or CRM connectors including Salesforce, Adobe Campaign and Selligent. The API is described for automating and personalizing high-volume sends. Before the first campaign, a company must register an RCS Agent with mobile operators; M-Target says it can help. A simple short campaign is estimated to take at least one week, while longer or more complex campaigns may take three to four weeks. Compatible devices and operator support are required, with SMS fallback in some cases.

Visit m-target.com