Ethnio vs UserNinjas
Ethnio
ethn.ioUserNinjas
userninjas.inSide by side
| Figure | Ethnio | UserNinjas |
|---|---|---|
| Price from | $82/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 2 | 2 |
| Spec score · Usability Testing Software | 8.5 (#5) | 7.0 (#48) |
| Integrations | Listed integrations include Qualtrics, Slack, Google Calendar, Zoom, Microsoft Teams, Google Meet, DocuSign, Adobe Sign, SurveyMonkey, Snowflake, API, and webhooks. | The homepage displays Figma, Google, Stripe, Notion, and Linear, and separately mentions Jira/Linear sync. |
| Security | Ethnio says it is SOC 2 Type 1 and Type 2 certified and stores customer data in AWS US West (Oregon). | The site lists AES encryption at rest, TLS 1.3 in transit, role-based access, and immutable SIEM audit logging. |
| Support | The pricing page lists Pro support by dedicated team email with a four-hour response time and Enterprise support via Slack, Zoom, and email with a dedicated CSM and two-hour response time. | The homepage lists [email protected] for direct inquiries. |
Plans
UserNinjas
- Mobile App Navigation blueprint$16, paid once
- Website Usability blueprint$16, paid once
In their own words
UserNinjas
UserNinjas has no write-up on Specifiction yet; its figures are above.