Ethnio vs UserTest Pro
Ethnio
ethn.io
UserTest Pro
usertestpro.comSide by side
| Figure | Ethnio | UserTest Pro |
|---|---|---|
| Price from | $82/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 2 |
| Spec score · Usability Testing Software | 8.5 (#5) | 7.5 (#35) |
| Integrations | Listed integrations include Qualtrics, Slack, Google Calendar, Zoom, Microsoft Teams, Google Meet, DocuSign, Adobe Sign, SurveyMonkey, Snowflake, API, and webhooks. | Client terms mention optional integrations with analytics, design, and productivity services, but do not name specific products. |
| Security controls | The security page describes two-factor authentication, SSO, ongoing penetration testing, remote backups, and user access controls. | The privacy policy lists multi-factor authentication, role-based access controls, 24/7 automated monitoring, and quarterly penetration testing and security audits. |
Plans
In their own words
UserTest Pro
UserTest Pro is an AI-moderated platform for rapid qualitative research with Indian consumers. It supports video, audio, and usability studies for discovery, concepts, pricing, and other research. Its AI interviewer conducts structured one-to-one video sessions and can ask follow-up questions based on participants’ answers. For usability studies, participants record their screen and voice while completing tasks on a website, app, or prototype.
Studies can run in 8+ Indian languages, with transcripts and analysis in English. Themes, clips, and a shareable report are usually ready the same day the last session ends; the pricing page also advertises results in 48 hours. The service supports participant recruitment and moderated and unmoderated sessions, and is listed for Android, iOS, and web. A free Starter plan and free trial are listed; Custom packages have pricing on request. UserTest Pro states that data is encrypted at rest with 256-bit AES and in transit with TLS 1.2 or higher. Its terms say it does not provide professional research consulting or guarantee statistical significance, validity, or representative results.