Eve AI Intake vs Miranda

Eve AI Intake is web-based intake software for plaintiff law firms. Its voice agent answers calls 24/7, including after-hours, weekend, and overflow calls, and Eve says it supports 28+ languages. It records and transcribes intake calls, captures details, scores leads in real time, and gives firms the reasoning behind each recommendation. During a call, it can send an engagement letter for signature and transfer a caller to a human if requested or when the caller qualifies for next steps. The voice agent identifies itself as AI at the start of every call. Listed phone systems include RingCentral, Zoom Phone, and Dialpad; case-management connections include Clio Grow and Smart Advocate. Eve also says intake data can sync to Lead Docket, with matter and document syncs for Clio, Litify, SmartAdvocate, and Growpath. Eve states it is SOC II Type 2 certified and HIPAA compliant, with AES-256 encryption at rest and in transit. Pricing is on request, and the intake page says there are no per-minute fees for calls.

Miranda is a paid web platform that uses voice AI for law-firm intake and qualification. It answers calls, applies firm-configured triage, drafts documents, and can book or transfer calls. Intake features include adaptive playbooks, statute-of-limitations calculations, conflict screening, jurisdiction checks, and attorney handoffs. During calls, it can draft engagement letters, preservation letters, and HIPAA forms. Firms can also use it to call referral lists, dormant leads, and web-form submissions; multilingual outbound is described in Spanish, Mandarin, Vietnamese, and more. The shared workspace includes an inbox, matter pipeline, documents, tasks, a knowledge base, and an audit trail, and the product names integrations including Clio, Filevine, Litify, MyCase, Salesforce, and DocuSign. Miranda says customer data is encrypted at rest with AES-256 and in transit with TLS 1.3, and is not used to train third-party models. Its formal SOC 2 Type II audit is not complete. Fees include a monthly platform fee and per-call charge; calls under 30 seconds are not billable. Pricing is available on request.