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Experian Tenant Screening vs SoftScreen

Experian Tenant Screening

experian.com

SoftScreen

softscreen.com

Side by side

FigureExperian Tenant ScreeningSoftScreen
Price from—Free
Free plan—Yes
Free trial——
Open source——
WebYesYes
APIYes—
Plans published22
Spec score · Tenant Screening Software7.8 (#10)7.5 (#17)
ComplianceExperian states that RentBureau is an FCRA-regulated specialty consumer reporting agency.The broker page describes FCRA and national, state and local jurisdictional compliance features.
HeadquartersDublin, IrelandCalifornia, United States
PurposeExperian offers tenant screening data and solutions for landlords, property managers and screening providers.SoftScreen combines rental credit, eviction and criminal-background screening with rental applications, income verification and secure document sharing.

Plans

Experian Tenant Screening

  • Experian Connect credit report and score$19.95, paid once
  • Zillow tenant screening$35, paid once

Experian Tenant Screening pricing →

SoftScreen

  • Landlords and real estate professionalsFree
  • Renter$49.95, paid once

SoftScreen pricing →

In their own words

Experian Tenant Screening

Experian Tenant Screening is a paid tenant-screening service for landlords, property managers, screening providers and rental partners. It runs on the web and through APIs, with pricing available on request. Screening data includes credit information, rental-history insights, income verification, employment data, criminal searches, eviction searches and identity verification. Experian says credit checks and risk scores help predict future payment behavior, while automated income and employment access reduces manual verification. RentBureau supplies renter-specific payment history and is described as an FCRA-regulated specialty consumer reporting agency. Through Zillow, renters apply online for participating rentals and receive an Experian credit report alongside residence history, background checks, and income and employment verification. Most checks return within minutes; rare manual reviews can take one to two business days. The Zillow application is free for landlords and costs renters $35, reusable for 30 days. Experian Connect API supports credit sharing, identity and fraud features, report sharing and archiving.

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SoftScreen

SoftScreen combines rental screening with applications, income verification, and secure document sharing for renters and real estate professionals. Its screening package includes a TransUnion full credit report and score, plus criminal-background and eviction reports. The service says its soft-pull reports do not hurt credit or lower scores. Renters can complete applications and upload documents such as pay stubs, photo ID, and W-2s; income verification can provide bank-supplied financial information that includes wage direct deposits. Renters can revoke access to information they previously shared through the Un-Share feature. MLS-linked rental-address entry is available in certain markets, subject to broker participation. The broker page describes FCRA and national, state, and local jurisdictional compliance features. The web service lists a free option for landlords and real estate professionals, with no usage fees or membership costs stated. The renter plan costs 49.95 USD once and includes 30 days of unlimited use, with no ongoing subscription charges. The refund policy says transactions are final and refunds cannot be issued.

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