Expertrec vs Prefixbox Search Analytics

Expertrec provides custom search engine solutions for ecommerce and content websites through web tools and an API. Listed search functions include text search, autocorrect, voice search, autocomplete, filtering, redirects, and semantic search. Its AI features include agentic search, generative answers, an AI site assistant, intent detection, visual search, and page summarization. Search analytics cover queries, zero-result searches, trending terms, and conversions tied to clicks, add-to-cart events, and revenue per query. Integrations include Shopify, Magento, Wix, WordPress, WooCommerce, BigCommerce, and other platforms. Custom storefronts and websites can connect through a RESTful API, JavaScript SDK, or JavaScript snippet. The crawler supports sitemap indexing with JavaScript rendering, scheduled recrawls, and subdomains. Document indexing supports PDF, Word DOC, Excel XLS, XML, and HTMLX files, with configurable file size limits. Expertrec says multilingual search supports more than 30 languages. A free plan and 14-day trial are listed, with paid plans from $65/mo. The DPA describes TLS 1.2 or higher for data in transit, AES-256 encryption at rest, and a 99.99% uptime SLA as described in the Agreement.

Prefixbox Search Analytics measures how shoppers interact with store search so e-commerce retailers can assess relevance and conversion. It tracks Search Success Rate and Time to Success, alongside more than 100 search metrics across a store. Coverage includes search relevance, autocomplete, result pages, related searches and merchandising campaigns, with reporting for zero-result searches, search conversions and result clicks. The free offering is designed for retailers with more than 150,000 searches per month. Grow+ costs €1,250 per month and includes the Insights and Experimentation Suite; Enterprise pricing is by quote. Prefixbox Insights provides online and offline experimentation tools, including A/B testing. Integrations include Shopify, Salesforce, Magento, WooCommerce and custom-built stores through APIs, front-end integration or mobile app integration. Prefixbox says it uses first-party cookies and handles retailer and customer data according to GDPR privacy laws. The cloud service is hosted in Microsoft Azure datacenters with redundancy and replicas across multiple datacenters. Support includes email, a Technical Integration Team and support packages.