Extend vs Hyland OnBase
Extend
extend.ai
Hyland OnBase
hyland.comSide by side
| Figure | Extend | Hyland OnBase |
|---|---|---|
| Price from | $500/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Intelligent Document Processing Software | 8.3 (#11) | 8.3 (#12) |
| Deployment | Extend offers managed cloud, BYOC in a customer's cloud account, and Hybrid deployment models; it says it does not currently offer fully air-gapped deployment. | OnBase is offered as Hyland Cloud-hosted content services and as an on-premises installation. |
| Support | Pricing lists Chat support for Pay As You Go, Slack support for Scale, and Dedicated support for Enterprise. | Hyland Premier Care Standard is included as part of a subscription or software maintenance agreement; listed Standard phone support is for S1 issues only. |
| What it does | Extend provides document processing infrastructure to parse, extract, classify, split, and edit documents for AI-powered applications. | OnBase is an AI-enabled operational content-management system that captures and governs enterprise documents, automates content workflows, and supplies data to business systems. |
Plans
In their own words
Extend
Extend is document-processing infrastructure for AI applications that need to parse, extract, classify, split or edit files. Workflows join processors into pipelines that can classify documents, route them, validate results and deliver output to a webhook. Parsing can produce clean Markdown or blocks for retrieval-augmented generation and agents, and the pricing page lists support for more than 35 file types across all plans. Developers can use an API, Python, TypeScript, Java and Go SDKs, a browser dashboard, a CLI or an MCP server. The CLI installation script works on macOS and Linux. Deployment choices are managed cloud, BYOC in a customer cloud account, and Hybrid; fully air-gapped deployment is not currently offered. Extend states that it is HIPAA and GDPR compliant, with controls aligned to SOC 2 Type II requirements. Pay As You Go is free with 10,000 credits, then $0.0125 per additional credit; Scale is $500 per month.
Hyland OnBase
Hyland OnBase is an operational content management product for capturing and governing enterprise documents, automating content-centered workflows, and feeding data to business systems. Automated capture classifies and verifies business data from multiple sources. Configurable workflows, forms, and rules route documents and manage exceptions, while case management can cover documents, emails, tasks, approvals, compliance, and verifications. OnBase also supports secure document retention and destruction through the records lifecycle. Listed controls include OCR, version history, granular access control, audit logs, rule-based classification, legal holds, and disposition workflows. Reporting includes interactive dashboards and audit trails. Hyland says its solutions connect with more than 500 unique applications. Deployment options include on-premises and hosted configurations, and OnBase Mobile is accessed through the Hyland Mobile app for iOS and Android. Pricing is on request; the Base subscription is listed for 100 named users, without a price. A free plan is also listed. Hyland is headquartered in Westlake, Ohio, and was founded in 1991.