Extend vs Instabase
Extend
extend.ai
Instabase
instabase.comSide by side
| Figure | Extend | Instabase |
|---|---|---|
| Price from | $500/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 7 |
| Spec score · Intelligent Document Processing Software | 8.3 (#11) | 8.5 (#7) |
| Deployment | Extend offers managed cloud, BYOC in a customer's cloud account, and Hybrid deployment models; it says it does not currently offer fully air-gapped deployment. | Apps can be versioned, accuracy-tested, promoted from development to production and monitored through deployment dashboards. |
| File support | The pricing page lists support for 35+ file types across all three plans. | The capabilities page lists more than 50 file formats, handwriting recognition, visual object detection, multilingual recognition and documents exceeding 100 pages. |
| Intended users | Extend describes its mission as helping builders ship applications based on unstructured data in critical industries including healthcare, real estate, insurance, and finance. | Instabase describes AI Hub Enterprise as designed for large operations teams and enterprises with advanced document automation needs. |
| Support | Pricing lists Chat support for Pay As You Go, Slack support for Scale, and Dedicated support for Enterprise. | The capabilities page lists product support, a 99.5% uptime SLA, a dedicated Customer Engagement Manager, and solution-building services as an add-on. |
| What it does | Extend provides document processing infrastructure to parse, extract, classify, split, and edit documents for AI-powered applications. | Instabase AI Hub turns unstructured documents and other content into extracted data and automated business workflows. |
Plans
Instabase
- AI Hub CommunityFree
- Community (legacy)Free
- AI Hub CommercialPriced on request
- AI Hub EnterprisePriced on request
- Commercial (legacy)Price not published
- EnterprisePriced on request
- Enterprise litePriced on request
In their own words
Extend
Extend is document-processing infrastructure for AI applications that need to parse, extract, classify, split or edit files. Workflows join processors into pipelines that can classify documents, route them, validate results and deliver output to a webhook. Parsing can produce clean Markdown or blocks for retrieval-augmented generation and agents, and the pricing page lists support for more than 35 file types across all plans. Developers can use an API, Python, TypeScript, Java and Go SDKs, a browser dashboard, a CLI or an MCP server. The CLI installation script works on macOS and Linux. Deployment choices are managed cloud, BYOC in a customer cloud account, and Hybrid; fully air-gapped deployment is not currently offered. Extend states that it is HIPAA and GDPR compliant, with controls aligned to SOC 2 Type II requirements. Pay As You Go is free with 10,000 credits, then $0.0125 per additional credit; Scale is $500 per month.
Instabase
Instabase AI Hub is an automation platform for turning complex documents into verifiable intelligence. Its workflows cover document classification, text and reasoning extraction, table and list extraction, data cleaning, validation, and human review. The capabilities page lists more than 55 rich file formats, handwriting recognition, visual object detection, multi-language recognition, and documents over 100 pages; listed formats are supported up to 50MB. Data sources include Amazon S3, Azure Blob Storage, Google Cloud Storage, Google Drive, Instabase Drive, and email inboxes. Developers can use an API and SDK, custom functions, and upstream or downstream connectors. Instabase says customers can control where data is stored and processed and connect their own cloud storage. Documentation describes SSO through SAML or OIDC, OAuth provider integration, secure secrets management, and audit logs. The company lists SOC 2 Type II and HIPAA certifications or attestations and says the product is designed to comply with GDPR and CCPA. Pricing is on request; a 14-day trial is listed. Support offerings include a 99.5% uptime SLA and a dedicated Customer Engagement Manager.