ezyVet vs Shepherd

ezyVet is cloud-based veterinary practice management software for clinical records, inventory, invoicing, reporting, diagnostic orders, and client communications. It serves general, specialty, emergency, and multi-location practices. Automated billing adds charges for exams, treatments, and notes as work is completed. Practices can order IDEXX tests and have normalized results returned to patient records through IDEXX VetConnect PLUS. More than 100 certified partner integrations cover workflows including diagnostics, payments, and communications; API access supports custom tools, integrations, and reporting. The ezyVet Go mobile app records clinical care information and can work offline. Scheduling includes website and client portal booking, email and SMS reminders, telehealth, recurring appointments, and calendar sync. The cloud service is accessible across devices and includes automatic software enhancements. Pricing starts at $199 a month, with packages varying by practice size; another listed plan is $260.50 a month. Pricing includes unlimited 24/7 support. Security measures include encryption, role-based access, and two-factor sign-ins on AWS infrastructure, and ezyVet has SOC 2 Type 2 compliance based on an independent audit. Direct printing through ezyPrint requires at least one Windows device.

Shepherd is cloud-based veterinary practice management software for clinics, with tools for medical records, client requests, payments, and student-facing workflows. Its SOAP process updates the medical record and invoice, then creates discharge instructions. TranscribeAI generates SOAP notes, while DiagnoseAI offers clinical decision support and treatment suggestions; ShepherdAI features are optional. Through the client portal, clients can request appointments and prescription refills, review medical history, and access vaccine certificates. Shepherd Pay is integrated into the system and supports USB terminals, stored cards, and online pet portal payments. The subscription includes unlimited users and work stations, expert training, veterinary-experienced support, Shepherd Pay, and no implementation fees. Listed connections include IDEXX diagnostics, HomeAgain, AllyDVM, CoVet, and PetDesk; the help center also lists Shepherd OpenAPI. The company says onboarding takes four to six weeks without historical data migration, or eight to ten weeks when migrating records. Pricing is discussed during a demo. Shepherd reports an annually renewed SOC 2 Type II examination and says its production data is hosted on AWS in Ohio across multiple availability zones.