Fabric Provider Directory vs Healthdirect National Health Services Directory

Fabric Provider Directory is a web directory that guides patients toward suitable providers and appointments. Customizable decision trees use symptoms, preferences, and location to match people with providers and appointment types, while real-time availability supports scheduling. Search-engine-optimized pages organize discovery by symptoms, specialties, or services and direct patients to the organization’s site. Decision trees are designed to reduce incorrect bookings and scheduling dead ends. Fabric consolidates provider data and can enrich profiles with third-party information such as sub-specialties, focus areas, and reviews. Built-in analytics show search behavior, scheduling patterns, and conversion trends. Integration options include open APIs, two-way EMR connections, HL7 and FHIR exchange, SSO, DFT functionality, automated ORM and ORU workflows, new patient registration, encounter creation, and notes. Fabric states that the platform is SOC 2 Type 2 certified, HIPAA compliant, and aligned with WCAG 2.1. Most integrations are stated to take 60 days. Pricing is available through sales.

Healthdirect National Health Services Directory (NHSD) provides nationally consistent information about health and related services to help consumers make appropriate choices. It makes 150,000 services accessible and is searched more than 2.2 million times each month across platforms. Listings can include location, contact details, hours, appointment availability, delivery mode, practitioner information, referrals, accessibility, payment options and secure messaging details. Healthdirect offers integrations through FHIR APIs, an embeddable widget and the Provider Appointments API. The responsive widget lets people search for services and can be placed on a webpage or in a mobile app using a code snippet. The appointments API supports real-time availability and online bookings through booking-provider integrations. Directory data aligns with the FHIR Australian Provider Directory Standard and uses SNOMED CT-AU terminology. Integration partner access is listed at free. Services maintain their own listings and are advised to review them at least every 12 months. New service types must meet eligibility criteria, including support by SNOMED CT-AU, community relevance and a trusted aggregate data source.