Fabric Provider Directory vs Healthgrades

Fabric Provider Directory is a web directory that guides patients toward suitable providers and appointments. Customizable decision trees use symptoms, preferences, and location to match people with providers and appointment types, while real-time availability supports scheduling. Search-engine-optimized pages organize discovery by symptoms, specialties, or services and direct patients to the organization’s site. Decision trees are designed to reduce incorrect bookings and scheduling dead ends. Fabric consolidates provider data and can enrich profiles with third-party information such as sub-specialties, focus areas, and reviews. Built-in analytics show search behavior, scheduling patterns, and conversion trends. Integration options include open APIs, two-way EMR connections, HL7 and FHIR exchange, SSO, DFT functionality, automated ORM and ORU workflows, new patient registration, encounter creation, and notes. Fabric states that the platform is SOC 2 Type 2 certified, HIPAA compliant, and aligned with WCAG 2.1. Most integrations are stated to take 60 days. Pricing is available through sales.

Healthgrades helps people find doctors and hospitals, review provider information and arrange appointments. Doctor searches can be narrowed by insurance, distance, availability, patient reviews, gender, age and specialty. Users with an account can save doctors and request or book online appointments for featured doctors. The service is available on Android, iOS and the web, and also offers articles, appointment guides, slideshows, videos and quizzes about conditions and procedures. Healthgrades says its profiles feature more than 10 million patient ratings, with reviews confirmed and audited before publication. Each provider listed in the National Provider Identifier Registry has a free profile that providers can claim and add details to. Hospitals and medical groups can pay to promote provider profiles, which are marked sponsored. The free consumer service is advertiser supported. Providers can subscribe to an Elevated Profile for $49.95 a month; that subscription renews automatically until canceled. Healthgrades Choice considers experience, hospital quality, patient satisfaction and medical sanctions, and providers cannot pay for or influence the designation. Patient Favorite has separate rating, review, licensing and sanctions requirements.