Fabric Provider Directory vs PRIME

Fabric Provider Directory is a web directory that guides patients toward suitable providers and appointments. Customizable decision trees use symptoms, preferences, and location to match people with providers and appointment types, while real-time availability supports scheduling. Search-engine-optimized pages organize discovery by symptoms, specialties, or services and direct patients to the organization’s site. Decision trees are designed to reduce incorrect bookings and scheduling dead ends. Fabric consolidates provider data and can enrich profiles with third-party information such as sub-specialties, focus areas, and reviews. Built-in analytics show search behavior, scheduling patterns, and conversion trends. Integration options include open APIs, two-way EMR connections, HL7 and FHIR exchange, SSO, DFT functionality, automated ORM and ORU workflows, new patient registration, encounter creation, and notes. Fabric states that the platform is SOC 2 Type 2 certified, HIPAA compliant, and aligned with WCAG 2.1. Most integrations are stated to take 60 days. Pricing is available through sales.

PRIME is a web platform for governing provider data across credentialing, payer enrollment, directory validation, and continuous compliance monitoring. It consolidates records from EHRs, credentialing systems, billing tools, and payer portals into one governed dataset. A six-layer validation framework checks provider details against websites, public records, exclusion lists, and other directories. Credentialing workflows cover primary-source verification, document management, and re-credentialing. PRIME monitors license expirations, sanctions, exclusion-list changes, and demographic shifts, while its roster module automates payer-specific submissions, reconciliation, and plan-level performance tracking. Integrations include FHIR, HL7, and X12 EDI, with connectors for Salesforce, Workday, CredentialStream, and CAQH. Audit trails record what changed, when, why, and who approved it. Atlas says PRIME is ISO and SOC 2 certified, hosted on Microsoft Azure, and aligned with NCQA workflows. Most modules deploy in under four weeks. Pricing is customized on request.