Falcon Builder vs Voiceflow
Falcon Builder
falconbuilder.dev
Voiceflow
voiceflow.comSide by side
| Figure | Falcon Builder | Voiceflow |
|---|---|---|
| Price from | $29/mo | $81/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 10 | 7 |
| Spec score · AI Agent Platforms | 9.1 (#2) | 8.7 (#10) |
| AI generation | Natural-language prompts can generate complete agents or workflows that remain editable in the visual editor. | Yes |
| Integrations | Native connectors include Slack, HubSpot, Salesforce, SharePoint, OneDrive, Outlook, Twilio, PostgreSQL, MongoDB, Retell, webhooks and REST APIs. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| Intended users | The pricing page describes Pro for solo builders and consultants, and Business for teams and agencies scaling automation. | The product is presented for CX and support leaders, engineers, enterprise teams, and agencies or partners building agents for clients. |
| License | The public self-hosted deployment files are Apache-2.0 licensed, while the Falcon Builder container images have a separate end-user license. | Voiceflow, Inc.'s terms grant a revocable, nonexclusive service license and restrict copying and reverse engineering, indicating the hosted product is proprietary. |
| Product | Falcon Builder is a no-code platform for creating and deploying production AI agents as hosted chat, forms, website chatbots, WhatsApp, and SMS experiences. | Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. |
| Security controls | Official pages state that credentials use AES-256-GCM encryption, RBAC has four roles, and execution logs support replay. | The security page describes encryption at rest and in transit, customer-managed keys, multi-region backups, vulnerability scanning, penetration tests, SSO, WAF and DDoS protection. |
| Self-hosting | Falcon Builder can run on customer infrastructure with Docker Compose, using customer-controlled databases, storage and AI keys. | An official Voiceflow V2 article describes an enterprise dialog engine that can be self-hosted on internal infrastructure. |
| Support | The pricing page lists email support for each plan, with priority support for Business and Enterprise. | Official documentation directs users to Voiceflow support by email and offers enterprise product demos. |
| Visual builder | Workflows are assembled with drag-and-drop nodes for triggers, actions, logic, integrations and code. | Yes |
| What it does | Falcon Builder is a no-code platform for creating, deploying and monitoring production AI agents and workflow automations. | Voiceflow provides tools to build, test, deploy and monitor customer-facing chat and voice agents across channels and languages. |
Plans
Falcon Builder
- FreeFree
- Starter AI Wingman credit pack$5, paid once
- Starter Wingman credit pack$5, paid once
- Standard AI Wingman credit pack$15, paid once
- Standard Wingman credit pack$15, paid once
- Pro$29 a month
- Power AI Wingman credit pack$50, paid once
- Power Wingman credit pack$50, paid once
- Business$249 a month
- EnterprisePriced on request
Voiceflow
- Agencies & PartnersFree
- StarterFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- BusinessesPriced on request
- EnterprisePriced on request
In their own words
Falcon Builder
Falcon Builder is a no-code platform for creating and deploying AI agents as hosted chat, forms, website chat widgets, WhatsApp, or SMS experiences. Users can start from natural-language instructions, adapt templates, or build workflows with drag-and-drop nodes, code, APIs, and databases. AI Wingman can add nodes, adjust configurations, help debug, and explain workflow logic in conversation. The workflow engine provides execution history, error handling, retries, replay, and debugging. Listed connections include Outlook, Twilio, Retell, GoHighLevel, Google Sheets, databases, AWS S3, REST APIs, and webhooks; model providers include OpenAI, Anthropic, Gemini, and Ollama. A Slack review workflow can let a teammate approve or revise a draft before execution continues. The Free plan includes up to five workflows and 250 executions per month. Pro costs $29 a month; Business costs $249 a month. It supports web and API use.
Voiceflow
Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. Its builder combines agentic playbooks, deterministic workflows, shared instructions, and guardrails. Teams can review transcripts and call recordings, run evaluations and tests, and track analytics. Agents can reach users through a native chat widget, mobile apps, phone calls, SMS, or custom interfaces built with the Conversations API. Native integrations include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail, and Twilio. Agents can also connect to external REST APIs, custom Functions, and MCP servers. Teams can choose from major LLM providers or bring their own model. Voiceflow says customer data is not used to train AI or machine-learning models and integrated model providers are configured for zero data retention. Its security information describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. The company was founded in 2019. Agencies and partners have a free-trial plan with usage-based billing; business pricing is available on request. Support includes implementation that can be self-serve or fully managed.