Fax.com vs OTG Networks vFax
Fax.com
efax.comOTG Networks vFax
otg-group.comSide by side
| Figure | Fax.com | OTG Networks vFax |
|---|---|---|
| Price from | — | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Online Fax Services | 8.5 (#29) | 8.9 (#10) |
| Spec score · Online fax services | 8.4 (#35) | 9.0 (#6) |
| Compliance support | hipaa | hipaa |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Integrations | The integrations page lists Epic, athenahealth, SAP, Salesforce, Medplum, KanTime, Zoho, PaperCut, multifunction printers, and an eFax API. | OTG's features page lists Salesforce, HubSpot, Microsoft Teams, Zoho CRM, Slack, WhatsApp API, Google Workspace, and Active Directory in its ecosystem. |
| Mobile apps | The pricing page lists free iOS and Android apps for sending and receiving faxes. | Yes |
| Security | The pricing page says all plans feature HIPAA-compliant encryption and that the Business plan includes a signed BAA. | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. |
| Support | The pricing page says every plan includes access to live support. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
| Virtual fax number | Yes | Yes |
Plans
Fax.com
- BusinessPrice not published
- CorporatePriced on request
- PersonalPrice not published
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.