FAX.PLUS vs NTT Cloud Fax

FAX.PLUS is a fax service for sending and receiving documents through web, desktop, Android, iOS, email, Google and multifunction printers. Users can select local, toll-free or international fax numbers, or port an existing number. Faxes can be sent to over 180 countries, with numbers available from 48 countries. The free plan includes 10 pages total. Basic costs $6.99 a month and includes 200 pages per month, one fax number and one member; its maximum is 60 pages per fax. Premium costs $13.99 a month for 500 pages, one number and one member. Business costs $27.99 a month for 1,000 pages and five members; Enterprise costs $79.99 a month for 4,000 pages and unlimited members. The service supports Google Workspace, Microsoft, Slack, Zapier, Teams, cloud storage and APIs. Its admin console manages users, roles, number access and usage limits. Faxes can be broadcast to up to 500 recipients with delivery tracking, and AI can convert them to searchable text and structured data. Stored documents use 256-bit AES encryption; transfers use TLS 1.2 or higher. Paid plans include a 30-day free period.

NTT Cloud Fax is a paid web service that gives organizations a virtual fax number and handles inbound and outbound faxes through email. Users can send documents as email attachments, in the message body, or both, and receive incoming faxes as PDF attachments. Supported outgoing files include DOC, PDF, XLS, PPT, and TXT, with notices for successful or failed delivery. The service works with Microsoft Exchange or Gmail through an SMTP connector and does not support analogue fax devices. Incoming handling detects T.38 and T.30 protocols. Each line includes five outgoing fax email addresses by default; fax blasting, junk faxing, spam, broadcast fax, and other high-volume sending are prohibited. Listed destinations include the United States, United Kingdom, Australia, Canada, and Japan, while other destinations are charged per minute. NTT describes AES-256 encryption for personal data stored at rest longer than one hour and redundant high-availability clusters with stateful failover. Support is available in English 24/7 for elements under NTT control. Pricing is on request, with monthly line charges and per-minute overage billing.