FAXcentric vs OTG Networks vFax
FAXcentric
faxcentric.comOTG Networks vFax
otg-group.comSide by side
| Figure | FAXcentric | OTG Networks vFax |
|---|---|---|
| Price from | $14.99/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Fax Services | 7.6 (#70) | 8.9 (#10) |
| Spec score · Online fax services | 7.5 (#72) | 9.0 (#6) |
| Compliance support | hipaa | hipaa |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Integrations | The site lists Box, Dropbox, EMR/EHR, Direct Messaging, email, and other fax providers such as OpenText EasyLink as connection destinations. | OTG's features page lists Salesforce, HubSpot, Microsoft Teams, Zoho CRM, Slack, WhatsApp API, Google Workspace, and Active Directory in its ecosystem. |
| Security | FAXcentric says its cloud fax network and healthcare fax solutions are HIPAA compliant and that it acts as a HIPAA business associate. | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. |
| Support | Standard support is included with both listed subscriptions; the site also lists extended and 24/7 support subscriptions as add-ons. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
| Virtual fax number | Yes | Yes |
Plans
FAXcentric
- Basic Subscription$14.99 a month
- Standard Subscription$19.99 a month
- Basic Subscription$14.99 a month
- Standard Subscription$19.99 a month
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
FAXcentric
FAXcentric has no write-up on Specifiction yet; its figures are above.
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.