FaxCore vs NTT Cloud Fax
FaxCore
faxcore.comNTT Cloud Fax
services.global.nttSide by side
| Figure | FaxCore | NTT Cloud Fax |
|---|---|---|
| Price from | $60/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Online Fax Services | 9.1 (#2) | 8.0 (#43) |
| Spec score · Online fax services | 9.0 (#7) | 8.0 (#48) |
| Inbound faxing | Yes | Incoming faxes arrive as PDF email attachments and the service detects T.38 and T.30 fax protocols automatically. |
| International faxing | Yes | Yes |
| Security | FaxCore describes HTTPS, two-factor authentication, end-to-end encryption, and in-network routing as security measures for protecting faxes. | NTT recommends enabling TLS encryption on the SMTP connector between the customer email solution and Cloud Fax. |
| Support | Support is available by phone, email, remote access, and a support ticket form; phone support hours are Monday through Friday, 9 AM to 8 PM Eastern Time. | NTT's Global Integrated Operations Centre provides English-language support 24 hours a day, 365 days a year for NTT-controlled service elements. |
| What it does | FaxCore is an enterprise fax server offered on premises, in a hybrid etherFAX configuration, or as a cloud service. | NTT Cloud Fax handles inbound and outbound faxes and delivers them through email attachments for management and archiving. |
Plans
FaxCore
- FaxCore feature subscription$60 a month
- Cloud-Based FaxCorePriced on request
- Cloud fax servicePriced on request
- On-Premise FaxCorePriced on request
- Partly Cloudy (hybrid) FaxCorePriced on request
NTT Cloud Fax
- Cloud Fax Service - Per LinePrice not published
- Cloud Fax Service - Additional UserPrice not published
- Outbound faxes - Pay-as-you-goPriced on request
- Pay-as-you-go outbound faxPriced on request
In their own words
NTT Cloud Fax
NTT Cloud Fax is a paid web service that gives organizations a virtual fax number and handles inbound and outbound faxes through email. Users can send documents as email attachments, in the message body, or both, and receive incoming faxes as PDF attachments. Supported outgoing files include DOC, PDF, XLS, PPT, and TXT, with notices for successful or failed delivery. The service works with Microsoft Exchange or Gmail through an SMTP connector and does not support analogue fax devices. Incoming handling detects T.38 and T.30 protocols. Each line includes five outgoing fax email addresses by default; fax blasting, junk faxing, spam, broadcast fax, and other high-volume sending are prohibited. Listed destinations include the United States, United Kingdom, Australia, Canada, and Japan, while other destinations are charged per minute. NTT describes AES-256 encryption for personal data stored at rest longer than one hour and redundant high-availability clusters with stateful failover. Support is available in English 24/7 for elements under NTT control. Pricing is on request, with monthly line charges and per-minute overage billing.