FaxCore vs OTG Networks vFax
FaxCore
faxcore.comOTG Networks vFax
otg-group.comSide by side
| Figure | FaxCore | OTG Networks vFax |
|---|---|---|
| Price from | $60/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Online Fax Services | 9.1 (#2) | 8.9 (#10) |
| Spec score · Online fax services | 9.0 (#7) | 9.0 (#6) |
| Compliance | FaxCore states that its Azure-hosted service is SOC 2 operated and supports PCI- and HIPAA-compliant faxing. | OTG describes vFax as HIPAA compliant and lists 256-bit encryption, full audit logs, and SOC 2 ready. |
| Compliance support | hipaa | hipaa |
| Email faxing | Users can send through Outlook or any SMTP email client without requiring an Exchange connector. | Users can send a fax from an email client by attaching a PDF and entering the fax number in the recipient field. |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Integrations | The site lists integrations with Office 365, Exchange, SQL Server, SharePoint, Microsoft Active Directory, SAP, and MFP connectors. | OTG's features page lists Salesforce, HubSpot, Microsoft Teams, Zoho CRM, Slack, WhatsApp API, Google Workspace, and Active Directory in its ecosystem. |
| Security | FaxCore describes HTTPS, two-factor authentication, end-to-end encryption, and in-network routing as security measures for protecting faxes. | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. |
| Support | Support is available by phone, email, remote access, and a support ticket form; phone support hours are Monday through Friday, 9 AM to 8 PM Eastern Time. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
Plans
FaxCore
- FaxCore feature subscription$60 a month
- Cloud-Based FaxCorePriced on request
- Cloud fax servicePriced on request
- On-Premise FaxCorePriced on request
- Partly Cloudy (hybrid) FaxCorePriced on request
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.