FaxExtension vs OTG Networks vFax
FaxExtension
faxextension.comOTG Networks vFax
otg-group.comSide by side
| Figure | FaxExtension | OTG Networks vFax |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Online fax services | 8.5 (#25) | 9.0 (#6) |
| Spec score · Online Fax Services | 8.0 (#45) | 8.9 (#10) |
| Free plan | Yes | No |
| Inbound faxing | Yes | Yes |
| Mobile apps | Yes | Yes |
| Security | Solutium says it maintains reasonable physical, electronic, and procedural safeguards and uses commercially reasonable efforts to protect personal information. | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. |
| Service | FaxExtension is an online fax service for sending and receiving faxes without a fax machine or physical phone line. | vFax lets users send and receive faxes from email, a browser, or any device without fax hardware. |
| Support | The privacy policy identifies email and telephone as ways customers may contact Solutium for technical assistance. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
| Virtual fax number | Yes | Yes |
Plans
FaxExtension
- FreeFree
- WeeklyPrice not published
- MonthlyPrice not published
- YearlyPrice not published
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
FaxExtension
FaxExtension has no write-up on Specifiction yet; its figures are above.
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.