Fera vs Loox
Fera
fera.ai
Loox
loox.appSide by side
| Figure | Fera | Loox |
|---|---|---|
| Price from | $7/mo | $49.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 4 |
| Spec score · Product Review Software | 7.9 (#13) | 8.1 (#10) |
| AI features | Pricing lists AI review moderation and AI-generated on-brand review replies on eligible plans. | Its AI features include review sorting, highlights, stories, summaries, translations, suggested replies, and generated image alt text. |
| Integrations | Fera says it works with over 56 apps, themes and platforms and lists Shopify, BigCommerce, Wix, Magento, Big Cartel and Ecwid among its store platforms. | The integrations page lists TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo among its integrations. |
| Product | Fera collects photo, video and text customer reviews and displays them to shoppers. | Loox is a Shopify app for visual product reviews in the Reviews & UGC category. |
Plans
Fera
- Startup$7 a month
- Small$19 a month
- Medium$69 a month
- Semi-large$199 a month
- Large$299 a month
- X-Large$599 a month
- Enterprise$999 a month
Loox
- BeginnerFree
- Convert$49.99 a month
- Unlimited$299.99 a month
- BeginnerPrice not published
In their own words
Loox
Loox is a Shopify app for collecting and displaying product reviews and visual user-generated content. It automates email review requests, with delivery-based timing, and accepts photo and video reviews through links and QR codes. Storefronts can use more than 15 customizable, mobile-optimized widgets, including galleries, carousels, pop-ups, and rating displays. AI features sort reviews, surface highlights and stories, create summaries and translations, suggest replies, and generate image alt text. Referral prompts can appear on-site, after purchase, or after a review submission. Listed integrations include TikTok Shop, Shop, Meta Shops, Google Shopping, Shopify Flow, Omnisend, and Klaviyo. An API and webhooks support programmatic access to review data, custom widgets, integrations, and workflows. The maker describes its theme widgets and pages as a no-code solution and says the app is exclusive to Shopify. Loox offers a free plan and free trial. Convert costs $49.99 a month and Unlimited costs $299.99 a month, with Shopify’s 30-day billing period and cancellation available at any time.