Fiddler AI vs Shapash

Fiddler AI provides observability and security for AI agents and predictive applications. It evaluates agents and models during development, then monitors them in production, with diagnostics spanning more than 100 built-in and custom metrics such as hallucination, toxicity, PII/PHI, drift, performance, and business KPIs. Real-time guardrails can detect risks and pause, reroute, or escalate agent actions. The platform records decisions, actions, evaluations, and policy outcomes to support audit evidence for requirements including GDPR, HIPAA, NAIC, and SR 11-7. It names LangGraph, Amazon Bedrock, and AWS Strands Agents as native framework support, and is built on OpenTelemetry standards. Deployment options include cloud SaaS, VPC, on-premises, and air-gapped environments. Fiddler says it is SOC 2 Type II certified, complies with HIPAA, and encrypts data in transit and at rest. Plans include Free at free, Developer at a price agreed with the maker billed per trace, and Enterprise with no listed price. The company was founded in 2018 and is headquartered in Palo Alto, California.

Shapash has no write-up on Specifiction yet; its figures are above.