Fiddler AI vs SUPERWISE
Fiddler AI
fiddler.ai
SUPERWISE
superwise.aiSide by side
| Figure | Fiddler AI | SUPERWISE |
|---|---|---|
| Price from | Free | $9/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 12 |
| Spec score · Machine Learning Model Monitoring Software | 7.8 (#9) | 8.6 (#5) |
| Spec score · Model Monitoring Software | 8.0 (#19) | 8.6 (#9) |
| Deployment | The product page lists cloud SaaS, VPC, on-premises, and air-gapped deployment options. | Sentinel gateways can run with Docker, Helm, Kubernetes, Windows, or managed containers on AWS, Google Cloud and Azure. |
| Guardrails | Fiddler says its real-time guardrails can detect risks and intervene by pausing, rerouting, or escalating agent actions. | Guardrails support rule-based policies, versioning, testing and monitoring, and can be used through native agents, the API or the SDK. |
| Integrations | Fiddler’s integration documentation lists connections including Snowflake, BigQuery, Amazon S3, Kafka, Airflow, Databricks, MLflow, Datadog, PagerDuty, Okta, and Google Workspace. | The platform connects through REST APIs, the superwise-api SDK and Flowise external-agent registration. |
| Intended users | Fiddler positions the platform for enterprises managing AI agents and predictive applications at scale. | AMP is designed for engineers and AI teams building LLM applications and agents, including organizations in healthcare, financial services, legal, and manufacturing. |
| Support | The Enterprise plan includes white-glove support with dedicated communication channels, a named customer success manager, and customized onboarding. | The Enterprise Chat tier includes dedicated support with an SLA and custom contracts and volume pricing. |
Plans
SUPERWISE
- Chat SoloFree
- Chat Professional$9 a month
- Sentinel Solo$10 a month
- Solo$10 a month
- Pro$25 a month
- Sentinel Pro$25 a month
- Chat Business$49 a month
- Business$50 a month
- Sentinel Business$50 a month
- Chat Business Plus$69 a month
In their own words
Fiddler AI
Fiddler AI provides observability and security for AI agents and predictive applications. It evaluates agents and models during development, then monitors them in production, with diagnostics spanning more than 100 built-in and custom metrics such as hallucination, toxicity, PII/PHI, drift, performance, and business KPIs. Real-time guardrails can detect risks and pause, reroute, or escalate agent actions. The platform records decisions, actions, evaluations, and policy outcomes to support audit evidence for requirements including GDPR, HIPAA, NAIC, and SR 11-7. It names LangGraph, Amazon Bedrock, and AWS Strands Agents as native framework support, and is built on OpenTelemetry standards. Deployment options include cloud SaaS, VPC, on-premises, and air-gapped environments. Fiddler says it is SOC 2 Type II certified, complies with HIPAA, and encrypts data in transit and at rest. Plans include Free at free, Developer at a price agreed with the maker billed per trace, and Enterprise with no listed price. The company was founded in 2018 and is headquartered in Palo Alto, California.
SUPERWISE
SUPERWISE AMP is an AI governance platform that sits between AI applications and models to observe interactions and apply policies. Its guardrails evaluate inputs and outputs, with policy evaluation advertised as taking under 10 ms. Agent Studio supports building, testing, and deploying agents, with governance and automated failure detection. The platform monitors operational health and drift and offers analytics, dashboards, audit trails, compliance reports, and metrics for model performance, data quality, and bias. SUPERWISE says it connects to 50+ providers, vector databases, and enterprise tools, including OpenAI, Anthropic, AWS Bedrock, LangChain, Pinecone, Snowflake, Salesforce, and Slack. It provides REST API and Python SDK access. AMP is managed SaaS by default, with connections to private, on-premises, and air-gapped environments. Sentinel inspects prompts locally and redacts secrets and personal data before they leave the machine; traffic does not pass through SUPERWISE. Plans start at $10/mo, with a 30-day trial and no free plan.