Field Agent vs iSecretShop
Field Agent
app.fieldagent.netiSecretShop
isecretshop.comSide by side
| Figure | Field Agent | iSecretShop |
|---|---|---|
| Price from | Free | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Mystery Shopping Software | 8.3 (#4) | 7.9 (#7) |
| Headquarters | Fayetteville, Arkansas, United States | Spokane, Washington, United States |
| Payments | Field Agent uses Dwolla to originate credit transfers to an agent's financial-institution account. | iSecretShop says it does not pay shoppers; the companies offering assignments set their own payment policies. |
| Security | Field Agent says information in transmission is protected with Secure Socket Layer software that encrypts submitted information. | The opened maker pages do not state a security certification or compliance standard. |
| Support | The maker provides an Agent Help Center covering sign-up, cash-out, account questions, app features, jobs, and troubleshooting. | The internal-audit support page provides a sales contact at 888.206.2337 extension 110 and [email protected]. |
Plans
In their own words
Field Agent
Field Agent connects brands and retailers with people who gather information while shopping in stores or online. Its app offers audits, surveys, Buy & Trys, ratings and reviews, Eye Spys, scavenger hunts, and mystery shops. Agents reserve and complete a job, submit it for review, and receive cash after approval. Listed retail locations include Walgreens, 7-Eleven, Dollar General, Albertsons, McDonald's, Best Buy, Kroger, Target, Kohl's, Publix, Costco, and CVS. Supported countries include Australia, Canada, Ecuador, Mexico, South Africa, Spain, Great Britain, and the United States. Field Agent provides Android, iOS, web, and API access; the API can create jobs, manage templates, launch projects, retrieve results, and optionally use webhooks. The app plan is listed at free. Registration is limited to people aged 18 or older. Field Agent says it encrypts information in transmission and does not sell users' personal information. It may use Plaid to verify bank information and Dwolla to send credit transfers to agents' financial-institution accounts. Denied submissions are not paid.
iSecretShop
iSecretShop is a job board and software platform that gathers mystery shopping and research assignments from multiple providers. Opportunities include covert mystery shops, competitive price audits, merchandising, market research panels, intercept interviews and overt audits. Shoppers can schedule assignments, complete them in the field, attach photos with geotags and date and time stamps, and submit work from a mobile device. Alerts combine aggregated available-shop emails, phone push notifications and targeted geo-zones. Shoppers can use the iPhone or Android app, mobile web or a computer; a smartphone is not required. The iOS and Android apps are free, and the service says businesses pay for it. iSecretShop does not pay shoppers: companies offering assignments set their own payment policies. Businesses can contact iSecretShop about using the platform for internal audits and demonstrations, but no public business plan price is listed. The iOS listing supports iPhone and iPad and requires iOS 15.1 or later for iPhone.