FieldAware vs FIELDBOSS
FieldAware
fieldaware.comFIELDBOSS
fieldboss.comSide by side
| Figure | FieldAware | FIELDBOSS |
|---|---|---|
| Price from | — | $90/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 0 | 3 |
| Spec score · HVAC Software | 8.3 (#11) | 7.7 (#17) |
| Mobile app | Its mobile app gives field staff access to job details, custom checklists, customer information, work orders, and schedules. | The mobile app supports purchase orders, service ticketing, equipment and materials tracking, time entry, inspection checklists, field requests, and sales assistance. |
| Offline use | FieldAware says its native mobile apps are offline enabled, so technicians can access customer data without internet connectivity. | The mobile app works online or offline and syncs data when connectivity is restored. |
| Product | FieldAware is a field service management platform for coordinating work between field technicians and back-office teams. | FIELDBOSS consolidates financial, operational, and field service management for elevator, HVAC, and specialty contractors. |
| Security and compliance | The trust page says FieldAware is GDPR compliant for customers in the EU or handling data on European citizens governed by GDPR, and links to GPS Insight's Trust Center. | The pricing page lists an audit trail with change logs and security and a compliance engine for safety testing and violations across all three packages. |
| Support | FieldAware says its live support team is available 24/7 by telephone, email, text, and web, with a self service portal for support cases. | FIELDBOSS says senior staff provide hands-on technical support and that it resolves over 80% of customer service requests the same day they are made. |
Plans
FIELDBOSS
- FIELDBOSS — Complete Onboarding / Advanced Functionality$90 a month
- FIELDBOSS Enterprise$90 a month
- FIELDBOSS — Rapid Onboarding / Base Functionality$90 a month
In their own words
FieldAware
FieldAware is field service management software for coordinating work between field technicians and back-office teams. It supports work orders, scheduling, dispatch, invoicing, reporting, and asset management, with route optimization and recurring jobs among its listed capabilities. Field staff can use the mobile app to view job details, custom checklists, customer information, work orders, and schedules. FieldAware says its native mobile apps let technicians access customer data offline. FieldAware Forms supports conditional logic, automatic calculations, and collection of signatures and photos. Connectors are listed for NetSuite, QuickBooks, and CentralBOS; its Open API supports bidirectional data transfer and connections to ERP, CRM, and accounting systems. A customer portal, invoicing and payments, and support for Android, iOS, and web are also listed. The maker names sectors including construction, facility and property management, equipment, health sciences and MedTech, and oil and gas. Pricing is on request. A free trial may be offered for a specified period, but no standard duration is stated.