FieldAware vs OfficialTMS
FieldAware
fieldaware.comOfficialTMS
officialtms.comSide by side
| Figure | FieldAware | OfficialTMS |
|---|---|---|
| Price from | — | $17/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Dispatch Management Software | 8.2 (#9) | 8.2 (#10) |
| Headquarters | Scottsdale, Arizona, United States | The pricing page lists its address as 200 Geiger Rd Unit C, Philadelphia, PA 19115, United States. |
| Product | FieldAware is a field service management platform for coordinating work between field technicians and back-office teams. | OfficialTMS describes itself as a transportation management platform connecting loads, invoicing, payroll, fleet workflows, and driver operations. |
| Security | FieldAware’s security page states that it is GDPR compliant for customers covered by GDPR and links to a data processing addendum and GPS Insight Trust Center. | The site claims SOC 2 certification and describes private operational data, encrypted workflows, and role-based access. |
| Support | FieldAware says its live support team is available 24/7 by telephone, email, text, and web, with a self service portal for support cases. | The vendor advertises 24/7 support, and its contact page lists phone, email, and WhatsApp support. |
Plans
OfficialTMS
- Portal OnlyFree
- With Mobile App$17 a month
- EnterprisePriced on request
In their own words
FieldAware
FieldAware is field service management software for coordinating work between field technicians and back-office teams. It supports work orders, scheduling, dispatch, invoicing, reporting, and asset management, with route optimization and recurring jobs among its listed capabilities. Field staff can use the mobile app to view job details, custom checklists, customer information, work orders, and schedules. FieldAware says its native mobile apps let technicians access customer data offline. FieldAware Forms supports conditional logic, automatic calculations, and collection of signatures and photos. Connectors are listed for NetSuite, QuickBooks, and CentralBOS; its Open API supports bidirectional data transfer and connections to ERP, CRM, and accounting systems. A customer portal, invoicing and payments, and support for Android, iOS, and web are also listed. The maker names sectors including construction, facility and property management, equipment, health sciences and MedTech, and oil and gas. Pricing is on request. A free trial may be offered for a specified period, but no standard duration is stated.
OfficialTMS
OfficialTMS is a transportation management platform that connects load handling, invoicing, payroll, fleet workflows, and driver operations. Its web portal has a dispatch board and organizes rate confirmations, proof of delivery, customer paperwork, and invoice workflows. AI can read emailed rate confirmations or PDFs, extract load details, and prepare a draft for review and dispatch. The driver app supports trip details, document uploads, payroll tracking, notifications, and communication with dispatch. Listed fleet modules include truck maintenance, driver expenses, compliance and ELD, and multi-stop routing. OfficialTMS says it can sync Samsara ELD, GPS, hours-of-service logs, and vehicle data, and describes a Telegram bot for forwarding Samsara alerts to drivers. The free Portal Only plan costs nothing and includes web portal access, one-year rolling backup, and 24/7 support. With Mobile App costs $17 a month per truck or trailer when billed annually, or 20 USD per month with monthly billing. Enterprise pricing is custom.