FieldBin vs The Customer Factor
FieldBin
fieldbin.comThe Customer Factor
thecustomerfactor.comSide by side
| Figure | FieldBin | The Customer Factor |
|---|---|---|
| Price from | $19/mo | $34.95/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Window Cleaning Software | 8.1 (#10) | 7.3 (#26) |
| Integrations | Available integrations include Intuit QuickBooks and two-way SMS from a dedicated business phone number. | The product supports QuickBooks Desktop and Online, Google Maps, Google Calendar, website lead-form syncing and automated text messaging through an unnamed partner. |
| Mobile apps | FieldBin provides mobile apps for iOS and Android phones and tablets. | The iOS and Android apps support scheduling, photos and videos, invoices and estimates, signatures, and employee time tracking with clock-in and clock-out. |
| Payments | Payment processing is powered by Stripe. | The features page names Square, Stripe and Worldpay as integrated credit card processors and describes customer invoice-payment links. |
| Scheduling | Users can access a drag-and-drop scheduling calendar from any device and assign technicians to jobs. | Calendars support daily, weekly and monthly views, color coding, employee or crew views, task creation, appointment mapping and invoice actions. |
| Target users | FieldBin is built for small, ambitious field service companies and trades businesses. | The product lists window cleaners, cleaning services, carpet cleaners, pressure washing companies, landscapers, pool cleaners, tree services, air duct cleaners, dryer vent cleaners, blind cleaners and chimney sweeps as intended users. |
Plans
The Customer Factor
- Monthly$34.95 a month
- QuarterlyPriced on request
- Annual$449.50 a year
In their own words
FieldBin
FieldBin is field management software for service companies and trades businesses, with scheduling, dispatching, customer records, invoicing, inventory and reporting. Its drag-and-drop calendar works from any device and lets users assign technicians to jobs. The CRM tracks client details, pipeline information and service or maintenance reminders. FieldBin can send invoices, accept online credit-card payments through Stripe and automatically send payment reminders. Technicians can check in and out using mobile apps, recording geo-tagged timestamps. The apps are available for iOS and Android phones and tablets, alongside web access. Other listed capabilities include estimates, route optimization, recurring services and customer follow-up; online booking is not offered. Integrations include Intuit QuickBooks and two-way SMS through a dedicated business phone number, but email and personal calendar integrations are not supported. Every plan includes unlimited live support, and personalized virtual onboarding is available. Basic costs $19 a month for one user. Sync costs $65 a month for one or five users and adds QuickBooks Sync and two-way SMS. A free trial is available, but there is no free plan.
The Customer Factor
The Customer Factor has no write-up on Specifiction yet; its figures are above.