FieldCommand vs ServiceM8

FieldCommand connects CRM, scheduling, quoting, change orders, invoicing, and payments to job records for electrical shops. It is designed for owner-operators running 2 to 25 trucks on residential and light commercial work. The scheduling board offers multi-crew, truck, and foreman views, drive-time awareness, and automatic customer confirmation texts. AI-assisted quoting uses electrical templates for service calls, panel upgrades, EV chargers, generator hookups, and light commercial jobs. Foremen can start change orders with field photos, while the system tracks customer e-signature approval through billing and payment. Its mobile app provides job history and notes, photo capture, material check-in and check-out, and job completion. Automatic follow-ups address open quotes, unpaid invoices, and incomplete work; the owner dashboard reports quote-to-cash time, close rates, and gross margin across job types and staff. QuickBooks Online sync is included on every plan. Core costs $199 a month, Control $399 a month, and Command $599 a month. Each plan includes a 7-day free trial. Platforms include Android, iOS, web, and API.

ServiceM8 is job management software for contractors, with tools for recurring jobs, route optimization, invoicing and payments. Teams can track staff locations and job progress, use messaging and activity feeds, and manage timesheets. Customers have a portal, and the service supports offline use. Contractors can accept card payments on site, online or through Tap to Pay on iPhone. Accounting integrations include Xero, QuickBooks Online and MYOB; other listed connections include Mailchimp, Deputy, n8n, Zapier, add-ons and a REST API. Security features include two-step authentication and a 90-day account activity log. ServiceM8 is listed for Android, iOS and macOS, and its desktop app is available for Mac or PC. The free plan covers one user and 30 jobs per month, with SMS at 10c per message. Paid plans provide unlimited users and range from $29 to $349 per month; prices are in AUD and include GST. A 14-day trial is listed, and the homepage says there are no hidden fees or contracts.