Filestack vs WeTransfer
Filestack
filestack.comWeTransfer
wetransfer.comSide by side
| Figure | Filestack | WeTransfer |
|---|---|---|
| Price from | $69/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · File transfer services | 8.9 (#12) | 8.6 (#23) |
| Free plan | Yes | Yes |
| Headquarters | San Antonio, Texas, United States | Amsterdam, Netherlands |
| Storage | Files can be stored in Filestack's S3 bucket or customer storage such as Amazon S3, Google Cloud Storage, Dropbox, Rackspace, and Azure. | The default account storage allowance is up to 2 TB; Teams storage is up to 5 TB and can be extended to 30 TB on request. |
| Support | The Free plan provides community support, paid Start, Grow, and Scale plans include standard support, and platinum support is an add-on for paid plans. | Support starts through the account help drawer with AI assistant Jim, who hands issues needing human follow-up to the support team; WeTransfer says it does not offer phone support. |
Plans
Filestack
- FreeFree
- Start$69 a month
- Grow$199 a month
- Scale$379 a month
- EnterprisePriced on request
WeTransfer
- FreeFree
- StarterPrice not published
- UltimatePrice not published
- TeamsPrice not published
- EnterprisePriced on request
In their own words
WeTransfer
WeTransfer sends files to recipients through email transfers or shareable links; recipients can download transfers without creating an account. Its free plan is free and permits up to 10 transfers or 3 GB in a rolling 30-day window. Free transfers can remain online for up to 3 days. Free accounts also include file requests, password-protected transfers, paid transfers and mobile app access. Senders can request files by email or link, while Paid Transfers lets them set a price and accept payment through Stripe, WeTransfer's only listed payment provider. Apps are available for iOS and Android, and the Mac app supports sending through the menu bar or Finder. WeTransfer lists web and extension access too; its Help Center says the Public API is retired. Storage allowances vary by plan: default accounts get up to 2 TB, while Teams offers up to 5 TB, extendable to 30 TB on request. WeTransfer says files are encrypted in transit and at rest, and uploaded content is not used to train AI models. Support begins with an AI assistant; phone support is not offered.