FileWave vs HCL BigFix

FileWave is a unified endpoint management platform for organizations managing computers, phones, tablets, and other devices across major operating systems. It supports Windows, macOS, iOS, iPadOS, tvOS, Android, and ChromeOS, and can be hosted in the cloud or installed on an organization's servers. Enrollment options include zero-touch deployment and frameworks such as Windows Autopilot, Apple ADE/DEP, and Android and ChromeOS enterprise options. Administrators can distribute apps, updates, scripts, and content with standard installers or Filesets. Its patented Fileset Technology sends changes at file level and allows deployed files to be edited or removed. The platform supports scheduled OS and third-party application patching, with testing and rollback options for Fileset revisions. Security features include encrypted communications, remote lock and wipe, and administrator two-factor authentication. Audit-ready reports cover devices, configurations, patching, licenses, encryption, and compliance. The free Community Edition is limited to 15 computers, 15 tablets, and 15 Chrome devices, with community support and no included support service.

HCL BigFix combines endpoint management, security, automation, and digital employee experience capabilities in one platform. HCL says it supports more than 120 operating systems and provides near real-time endpoint visibility and control. It patches operating systems and third-party applications, and remediates vulnerabilities. BigFix Compliance enforces security policies and automatically corrects configuration drift, while BigFix Inventory provides visibility into devices, software, licenses, and usage. HCL documentation includes integration guides for ServiceNow Data Flow and BigFix Insights for Vulnerability Remediation. Fixlets and actions use SHA-256-based digital signatures; relay and agent communications can be encrypted with TLS. HCL states that BigFix v11 achieved NIAP certification and SCAP 1.3 validation, and that its embedded FIPS crypto module received FIPS 140-2 certification. Subscription support includes product updates, new features, content updates, bug fixes, and technical support during the term. Licensing depends on managed employee devices or managed virtual servers. Pricing is by tailored quote, and HCL offers a 30-day Endpoint Management trial. BigFix SaaS supports up to 50,000 devices per deployment.