FiveCRM vs Zoho CRM
FiveCRM
fivecrm.com
Zoho CRM
zoho.comSide by side
| Figure | FiveCRM | Zoho CRM |
|---|---|---|
| Price from | £50/mo | $14/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 15 |
| Spec score · CRM Software | 8.1 (#102) | 9.4 (#3) |
| AI features | Yes | Yes |
| Company history | The company says its story began in 1991 in Chippenham, United Kingdom, with calling software originally named CallPro CRM. | Zoho CRM says it has been driving innovation since 2005. |
| Founded | 2016 | 1996 |
| Free plan | No | Yes |
| Headquarters | London, United Kingdom; Las Vegas, Nevada, United States | Chennai, India |
| Integrations | The integrations page lists Salesforce, RingCentral, Xero, DocuSign, Adobe Sign, CloudCall, ConnexOne, SendGrid, Mailchimp, Outlook, Zapier, and TPS Online. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Visual sales pipeline | Yes | Yes |
| Support | FiveCRM offers written and video guides, email tickets, live chat, and phone support. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
FiveCRM
- Starter£65 a month
- Advanced£60 a month
- Intermediate£55 a month
- Enterprise£50 a month
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.