FlatRateFax Virtual Fax vs OTG Networks vFax
FlatRateFax Virtual Fax
flatratefax.comOTG Networks vFax
otg-group.comSide by side
| Figure | FlatRateFax Virtual Fax | OTG Networks vFax |
|---|---|---|
| Price from | Free | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 8 | 4 |
| Spec score · Online fax services | 8.6 (#19) | 9.0 (#6) |
| Spec score · Online Fax Services | 8.2 (#36) | 8.9 (#10) |
| Fax delivery | Incoming faxes are forwarded to email and can also be stored for viewing over the web. | Incoming faxes arrive as PDF attachments in the user's email inbox. |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Security | The maker says its site connection is encrypted and emailed fax attachments can have optional password protection. | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. |
| Service | FlatRateFax provides virtual fax service with a real telephone number for sending and receiving faxes. | vFax lets users send and receive faxes from email, a browser, or any device without fax hardware. |
| Support | Email support is available 24/7, and live chat is available Monday through Friday from 9am to 5pm. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
| Virtual fax number | Yes | Yes |
Plans
FlatRateFax Virtual Fax
- Local (Texas) fax numberPrice not published
- Toll-free fax numberFree
- US non-Texas fax numberPrice not published
- Outgoing faxingPrice not published
- Additional fax storagePrice not published
- Local (Texas) phone number$6.95 a month
- Toll Free phone number$8.95 a month
- US (non-TX) phone number$8.95 a month
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
FlatRateFax Virtual Fax
FlatRateFax Virtual Fax has no write-up on Specifiction yet; its figures are above.
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.