| Security | The privacy policy lists encryption in transit, hashed passwords, role and project access controls, isolated workspaces, audit logging, and regular encrypted backups among its security measures. | The platform page says data is encrypted at rest and in transit, role-based access controls are used, and actions have audit trails. |
| Support | The Help Center says its team replies to support enquiries within a business day. | Every client receives a dedicated U.S.-based account manager for setup, data import, onboarding, recurring training, and ongoing support. |