FogBugz vs Zoho BugTracker

FogBugz is a project management and issue tracking system for software development teams. Bugs, issues, and feature requests become cases that can be prioritized and assigned to one person. Scrum, Kanban, Scrumban, custom workflows, roadmaps, and time tracking are supported. Evidence-Based Scheduling uses historical timesheet data to produce probability distributions for ship dates. Unified search spans documents, wikis, articles, code, issues, bugs, and discussions. Built-in integrations include Slack, Twitter, GitHub, Google Drive, and Trello, while API endpoints support third-party and custom integrations. An integrated support desk captures bug reports, requests, and inquiries for automatic triage. FogBugz is available on the web and as an On-Premise version running on customer servers. On-Premise requires Microsoft IIS and Microsoft SQL Server and supports Windows Server 2012 R2, 2016, and 2019. SAML 2.0 single sign-on supports Okta, OneLogin, ADFS, and Azure AD. Paid plans include a 14-day trial and no free plan. Listed pricing is $75 a month monthly, $68 a month for one year, $64 a month for two years, and $62 a month for three years; each listed plan covers five users.

Zoho BugTracker is a cloud-based tool for teams to record, assign, track, and resolve bugs. Each bug can include severity and a due date, with followers added as needed; reports and milestones help teams follow progress. Administrators can set rules for updates, email notifications, third-party calls, and SLA automation. Teams can tailor statuses, fields, workflows, linked bugs, and email templates. Interactive forums and news feeds support discussion, while timesheets capture billable and non-billable hours. Zoho Invoice integration automates invoice generation and expense reporting. Listed integrations include Zoho Desk, Zoho Analytics, Zoho People, Google Drive, Google Calendar, Jira import, GitHub, Bitbucket, Dropbox, Box, Zoho Flow, and Zendesk. A REST API uses OAuth 2.0, and Zoho lists Android and iOS apps alongside web access. Zoho says application-layer AES-256 encryption at rest covers specified information; full-disk encryption is enabled in its EU region and available in India and Australia data centers. The free plan allows three users, two projects, and files up to 10 MB. Paid plans are billed annually.