Fonema vs Retell AI
Fonema
fonema.ai
Retell AI
retellai.comSide by side
| Figure | Fonema | Retell AI |
|---|---|---|
| Price from | $0.08/mo | $0.07/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 4 |
| Spec score · AI Voice Agents | 8.3 (#7) | 8.0 (#13) |
| Channels | The platform lists voice, WhatsApp, SMS, web chat, email, IVR, Instagram, Messenger, Telegram, and API as channels. | The platform supports voice calls, web and in-app chat, SMS, and custom communication experiences through an API. |
| Integrations | The company lists HubSpot, Zoho CRM, Salesforce, Google Calendar, and an API as integrations. | The integrations directory lists Twilio, GoHighLevel, HubSpot, Salesforce, Zapier, Make, n8n, and Google Workspace. |
| Product | Fonema provides AI voice and text agents that handle calls, WhatsApp, and chat 24/7. | Retell describes its platform as a tool to build, deploy, and manage AI voice agents for phone calls. |
| Security | Fonema lists TLS 1.2+ in transit, AES-256 at rest, MFA, least-privilege access, and infrastructure from SOC 2 Type II or ISO 27001 certified providers. | The homepage states that Retell is compliant with HIPAA, SOC 2 Type II, GDPR, and ISO 27001. |
Plans
Fonema
- Call center$0.08 a month
- Call center growth$0.08 a month
- Scale$0.11 a month
- Growth$0.13 a month
- Pro$0.13 a month
- Starter$0.14 a month
Retell AI
- Pay as you go$0.07 a month
- EnterprisePriced on request
- Pay as you goFree
- Enterprise PlanPriced on request
In their own words
Retell AI
Retell AI is a platform for building, deploying and managing AI agents that handle phone calls. Agents can also work through web and in-app chat, SMS and custom API-based communication. A visual canvas supports call flows with functions, integrations, transfers, DTMF, SMS and custom logic. Teams can simulate scenarios, turn production calls into regression tests and QA calls. Deployment options include inbound calls, outbound campaigns, web and SMS, including a website widget. Call handling includes IVR navigation, live monitoring and transfer or takeover by a person. The integrations directory names Twilio, GoHighLevel, HubSpot, Salesforce, Zapier, Make, n8n and Google Workspace. The homepage lists HIPAA, SOC 2 Type II, GDPR and ISO 27001 compliance, along with SSO, personal information redaction and module-level role permissions. Enterprise on-premise deployment is available within a customer’s infrastructure. Pay as you go is listed at $0.07 a month, with voice agents priced at $0.07-$0.31 per minute, $10 in free credits and 20 concurrent calls included. Enterprise pricing is custom.