Fonema vs Vapi
Fonema
fonema.aiVapi
vapi.aiSide by side
| Figure | Fonema | Vapi |
|---|---|---|
| Price from | $0.08/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 6 | 5 |
| Spec score · AI Voice Agents | 8.3 (#7) | 8.6 (#5) |
| Integrations | The company lists HubSpot, Zoho CRM, Salesforce, Google Calendar, and an API as integrations. | Documented prebuilt or standard integrations include Make, n8n, Google Calendar, Google Sheets, Slack and GoHighLevel. |
| Product | Fonema provides AI voice and text agents that handle calls, WhatsApp, and chat 24/7. | Vapi describes itself as a platform for builders to build, deploy, and improve voice agents. |
| Support | Fonema provides Spanish-language accompaniment and lists [email protected] for sales contact. | The free-start package includes peer-to-peer support through Discord and email support without an SLA; paid packages list response SLAs and additional support options. |
| Telephony | Fonema telephony runs on Twilio with a $15 USD monthly line fee plus country rates, or customers can connect their own SIP trunk without Fonema telephony charges. | Telephony capabilities include custom SIP, warm transfers, voicemail detection, phone number management, and DTMF support. |
Plans
Fonema
- Call center$0.08 a month
- Call center growth$0.08 a month
- Scale$0.11 a month
- Growth$0.13 a month
- Pro$0.13 a month
- Starter$0.14 a month
Vapi
- No Success PackageFree
- Core$29 a month
- Pro$999 a month
- PremierPriced on request
- No Success Package / Usage onlyFree
In their own words
Vapi
Vapi is a voice-call platform available on the web and iOS. It supports inbound and outbound calls, human handoff, concurrent calls, and custom phone numbers. The usage-based No Success Package is listed at free and includes $5 in starter credits, one Vapi phone number, four concurrent calls, and full platform access. Core costs $29 a month, billed monthly, and includes five phone numbers, 10 concurrent calls, 30 days of raw data retention, and email support. Pro costs $999 a month, billed monthly, and includes 10 phone numbers, 30 concurrent calls, 180 days of raw data retention, RBAC, ZDR, and a 99% uptime SLA. Premier uses custom pricing; its listed options include custom phone-number counts and custom RBAC, ZDR, and SSO, with dedicated SIP available. The service listing says there is no free plan, although the No Success Package is presented at no cost with starter credits. Plan allowances vary, so the listed overall concurrent-call figure of 10 is not the allowance for every package.