FormBackend vs forms.app

FormBackend gives HTML forms an endpoint for collecting submissions without requiring server-side code or a database. It validates entries, filters spam, and can send or receive email notifications when forms are submitted. Forms support unlimited fields, file uploads, custom redirects, and conditional emails based on field values. Users can export submissions as CSV or read and manage them through the API. Native delivery options include Slack, Google Sheets, Discord, and webhook URLs; Zapier connects the service to 1,000+ additional apps and requires a Zapier account. FormBackend runs in the cloud and is available on the web and through an API. The Free plan provides one form and 50 submissions per month, while a separate Free hosted plan includes a hosted form builder and unlimited submissions for one form. Paid plans start at $5/mo. The site says submission data can be exported or deleted, and its DPA identifies the customer as data controller and FormBackend as processor. It says submissions are encrypted in transit with TLS. Listed subprocessors include USA-based DigitalOcean for website and database hosting and AWS S3 for file storage. Support is available by email.

forms.app is a web-based form builder designed for teams. Users can start with more than 5,000 customizable templates or use AI to generate forms, question alternatives, answer options, and response insights. Forms can collect responses and payments, and can be shared through unique links, website embeds, or pop-ups. Team tools include folders, form management, and invitations with granular access. Mobile apps are listed as a product resource. The Free plan costs $0 forever without a credit card and includes up to five forms, 10 MB of file storage, and unlimited responses, views, questions, and team members. Paid plans start at $19/mo (annual). Support is available through an online form, live chat, and a help center. The maker is forms.app, founded in 2018, with headquarters listed in the United Kingdom; the facts also identify Forms App OÜ as made and hosted in Tallinn, Estonia. The service states compliance or certification for GDPR, ISO/IEC 27001, CCPA, OWASP, and PCI DSS.