Formbricks vs Jotform

Formbricks is an open-source experience management platform for collecting feedback on websites, apps, and other channels. It supports website, email, and in-app surveys, including link-based and in-product surveys, conditional logic, hidden fields, partial responses, file uploads, and single-use links. Pro adds respondent identification, contact and segment management, attribute-based segmentation, email follow-ups, webhooks, integrations, mobile SDKs, and AI translations. Listed integrations include Airtable, Google Sheets, Notion, Slack, n8n, Zapier, and ActivePieces. Teams can use the cloud plans or self-host with one-click setup, Docker, or Kubernetes. The documented v6 self-host baseline runs eight long-running services; the single-server evaluation setup lists 2 vCPU, 4 GB memory, and 20 GB SSD. Formbricks says it encrypts data in transit and at rest and lists GDPR, CCPA, SOC 2 Type II, and ISO 27001. Hobby cloud has one workspace and 250 responses monthly; Pro has three workspaces and 2,000 responses monthly. The pricing note lists a free plan, paid from $74/mo (annual), and a 14-day trial.

Jotform is a web and mobile form and workflow platform with products including Form Builder, Jotform Apps, Tables, Inbox, Mobile App, Sign, Workflows, and AI Agents. Forms support quizzes, payment collection, file uploads, multiple embed options, conditional logic, API access, and document templates. Jotform lists integrations for CRM, storage, payments, email, and automations, and advertises more than 150 integrations on its homepage. The free Starter plan costs nothing and includes five forms, 100 monthly submissions, 100 MB upload space, 1,000 monthly form views, 500 stored submissions, and 10 monthly payment submissions. Starter forms and signed documents carry Jotform branding, and raising the plan limits requires an upgrade. Bronze costs $39 a month; subscriptions are available monthly or yearly and renew automatically unless canceled. Jotform says it uses Google Cloud and AWS and complies with GDPR and CCPA. HIPAA features are available on Gold and Enterprise, while Enterprise is the only multiuser plan and includes enhanced security, custom domains, and SSO.