forms.app vs Jotform

forms.app is a web-based form builder designed for teams. Users can start with more than 5,000 customizable templates or use AI to generate forms, question alternatives, answer options, and response insights. Forms can collect responses and payments, and can be shared through unique links, website embeds, or pop-ups. Team tools include folders, form management, and invitations with granular access. Mobile apps are listed as a product resource. The Free plan costs $0 forever without a credit card and includes up to five forms, 10 MB of file storage, and unlimited responses, views, questions, and team members. Paid plans start at $19/mo (annual). Support is available through an online form, live chat, and a help center. The maker is forms.app, founded in 2018, with headquarters listed in the United Kingdom; the facts also identify Forms App OÜ as made and hosted in Tallinn, Estonia. The service states compliance or certification for GDPR, ISO/IEC 27001, CCPA, OWASP, and PCI DSS.

Jotform is a web and mobile form and workflow platform with products including Form Builder, Jotform Apps, Tables, Inbox, Mobile App, Sign, Workflows, and AI Agents. Forms support quizzes, payment collection, file uploads, multiple embed options, conditional logic, API access, and document templates. Jotform lists integrations for CRM, storage, payments, email, and automations, and advertises more than 150 integrations on its homepage. The free Starter plan costs nothing and includes five forms, 100 monthly submissions, 100 MB upload space, 1,000 monthly form views, 500 stored submissions, and 10 monthly payment submissions. Starter forms and signed documents carry Jotform branding, and raising the plan limits requires an upgrade. Bronze costs $39 a month; subscriptions are available monthly or yearly and renew automatically unless canceled. Jotform says it uses Google Cloud and AWS and complies with GDPR and CCPA. HIPAA features are available on Gold and Enterprise, while Enterprise is the only multiuser plan and includes enhanced security, custom domains, and SSO.