FreeWill vs Trust & Will
FreeWill
freewill.com
Trust & Will
trustandwill.comSide by side
| Figure | FreeWill | Trust & Will |
|---|---|---|
| Price from | Free | $4.08/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Planned Giving Software | 8.4 (#2) | 8.5 (#1) |
| Spec score · Estate Planning Software | 8.4 (#5) | 8.7 (#3) |
| Spec score · Legal Forms Software | 8.4 (#8) | 8.7 (#5) |
| Founded | 2016 | 2017 |
| Funding | FreeWill reports a $30 million Series B led by Bain Capital Double Impact, following a Series A led by ICONIQ Growth. | The company’s founding-story page says it closed a Series B funding round raising more than $15 million. |
| Headquarters | LinkedIn lists New York City as the primary location and company headquarters. | The Google Play developer listing gives the address as 1111 6th Ave, Suite 550, San Diego, California 92101, United States. |
| Legal limitation | FreeWill says online estate planning may not suit people with complex needs and encourages them to seek legal counsel. | Its terms say the service ends when documents are delivered and Trust & Will is not responsible for notarization, recording or later steps. |
| Limit: complex estates | WalletGrower reports no attorney consultation, no general revocable living trust and limited support for conditional or complex beneficiary arrangements. | An independent software comparison says support is limited for advanced tax strategies, unusual family or business arrangements and coordinated multi-jurisdiction planning. |
| Rating on Trustpilot | 4.9 out of 5 from 4,825 reviews | 4.5 out of 5 from 5,871 reviews |
| Support | FreeWill directs users with questions to its Help Center and support team, including [email protected]. | The pricing page says customer support is included and available Monday through Friday. |
| What it does | FreeWill provides online estate-planning documents for individuals and fundraising technology for nonprofits. | Trust & Will provides guided, attorney-approved online wills, trusts, healthcare directives and other state-specific estate-planning documents. |
Plans
FreeWill
- Estate-planning toolsFree
- FreeWill estate planning toolsFree
- Nonprofit Planned Giving and Smart Giving suitesPriced on request
Trust & Will
- Basic membershipFree
- Essentials membership$49 a year
- Will Plan$199, paid once
- Attorney Support$299, paid once
- Attorney support add-on$299 a year
- Trust Plan$499, paid once
In their own words
FreeWill
FreeWill provides web-based tools for making wills and other estate-planning documents. Its questionnaire takes about 20 minutes, and its documents can be used in all 50 states and Washington, D.C. Users can make unlimited free edits and re-finalize updated versions. Tools include wills, revocable living trusts, beneficiary designations, financial powers of attorney, advance healthcare directives, and supplemental needs trusts. Users can include charitable gifts in their plans, and FreeWill partners with more than 2,400 nonprofits and businesses. Its nonprofit platform offers staff gift visibility, verified donor contact information, campaign analytics, and alerts for new commitments. Giving support includes donor-advised funds, stock and securities gifts, qualified charitable distributions, and cryptocurrency. FreeWill's plan costs $0.00 per free and requires no credit card; it includes a last will and testament, a California revocable living trust, an advance healthcare directive, and a financial power of attorney. FreeWill says it encrypts data at rest and in transit and does not sell users' personal data. The company cautions that online estate planning may not suit complex needs and encourages those users to seek legal counsel.
Trust & Will
Trust & Will is an online platform for creating or updating wills, trusts and other estate planning documents. The Will Plan includes a Last Will & Testament, HIPAA Authorization, Living Will and Power of Attorney. The Trust Plan adds a revocable living trust, pour-over will, schedule of assets and certification of trust. Estate plan creation is available through a free option without ongoing membership; the Will Plan starts at $199 and the Trust Plan starts at $499. Optional Attorney Support costs $299 as a flat fee for one year of phone access to a licensed estate planning attorney, with some state exclusions. Members can review documents and track assets in the iOS and Android app, but document editing and plan updates take place on the website. The company says its plans are state-specific and must be signed and notarized after receipt or download to be legally binding. Trust & Will says it is not a law firm and does not provide legal advice; its forms are not a substitute for an attorney.