Fren One vs Komento
Fren One
fren.oneKomento
komento.aiSide by side
| Figure | Fren One | Komento |
|---|---|---|
| Price from | $2,500/mo | $41/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 2 | 5 |
| Spec score · Social Media Moderation Software | 8.7 (#3) | 7.8 (#16) |
| Analytics | Dashboards report message volume, active members, peak hours, joins, churn, net growth, cross-platform comparisons, sentiment trends and moderation activity. | The dashboard includes real-time sentiment, comment volume and trends. |
| Company | The privacy policy names the company as Fren One Digital Inc. and lists a Victoria, British Columbia address. | Komento is published by ERIS SARL, registered in Nouméa, New Caledonia. |
| Headquarters | Victoria, Canada | Nouméa, New Caledonia |
| Integrations | The service connects Telegram and Discord agents with optional X, LinkedIn and Slack integrations, plus blockchain networks and wallets for Web3 features. | Komento connects to Facebook and Instagram, including posts and ads, through the official Meta API. |
| Support | Fren One combines Telegram and Discord support tickets in a dashboard queue with assignment, priorities, internal notes, canned responses, and AI-suggested replies. | The contact page offers a free page audit and says the team replies within 24 hours. |
Plans
Komento
- Essential$41 a month
- Advanced$124 a month
- Pro$249 a month
- Elite$416 a month
- EnterprisePriced on request
In their own words
Fren One
Fren One is a web-based AI customer experience platform combining community safety, support, engagement, governance, and analytics in one workspace. Trust and Safety tools include AI spam and raid detection, flood controls, keyword filters, warnings, blacklists, impersonation defense, escalation rules, and a human review queue. Telegram and Discord tickets appear in a shared dashboard with assignments, priorities, internal notes, canned responses, and AI-drafted replies for review. Configured chat triggers can answer automatically. Cross-community analytics cover member growth, engagement, trends, sentiment, and platform comparisons. The AI Workspace answers plain-English questions using community data and can schedule reports. Fren One identifies Telegram, Discord, X, LinkedIn, and Slack as platforms or integrations. It says data is encrypted in transit and at rest, access is controlled, and community data is not used to train its own or third-party models. The beta plan costs nothing, with full platform access, no credit card, and no trial clock.