Frontdesk Self-Guided Tours vs Pynwheel Tour
Frontdesk Self-Guided Tours
myaifrontdesk.comPynwheel Tour
pynwheeltouchscreens.comSide by side
| Figure | Frontdesk Self-Guided Tours | Pynwheel Tour |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Rental Property Showing Software | 8.3 (#2) | 7.9 (#6) |
| Headquarters | New York City | Denver, Colorado, United States |
| Scheduling | Tour windows can be configured per community, and the service supports single-unit and multi-unit self-guided tours. | Prospective residents can schedule tours with Pynwheel’s scheduler widget or their own, and receive automatic reminders about when to arrive and where to start. |
| Security | Frontdesk says stored data is encrypted with AES-256, data in transit with TLS 1.2+, and customer call recordings and transcripts are not used to train shared AI models. | Pynwheel says it takes commercially reasonable steps to protect information but cannot guarantee database security or that internet transmissions will not be intercepted. |
Plans
Frontdesk Self-Guided Tours
- Business-in-a-Box$99 a month
- Partner / EnterprisePriced on request
In their own words
Frontdesk Self-Guided Tours
Frontdesk Self-Guided Tours is a scheduling and access service for self-guided apartment visits. It operates on Android, iOS, web, and through an API, and is intended for multifamily operators, lease-up and stabilized properties, BTR and SFR portfolios, student housing, senior living, and affordable or LIHTC communities. Operators configure tour windows by community and can offer single-unit or multi-unit tours. Before access is issued, prospects can upload identification for OCR validation, complete selfie identity matching, and undergo pre-screening. Verified visitors receive time-bounded smart-lock credentials by SMS or mobile app; voice instructions provide a backup when SMS delivery fails. Scheduling can synchronize with Google Calendar, Outlook, and PMS calendars. Listed lock integrations include PointCentral, Latch, Schlage, Yale, and ButterflyMX, while listed property connections include Yardi, RealPage, Entrata, AppFolio, Buildium, ResMan, Knock CRM, Rent Manager, MRI Software, DoorLoop, TenantCloud, RentVine, and Funnel CRM. In-tour SMS help, feedback surveys, application nudges, and lost-reason capture extend beyond access. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit. Business-in-a-Box costs $99 a month, or $79/mo billed annually, with a 7-day trial and no credit card required.
Pynwheel Tour
Pynwheel Tour is a self-guided mobile tour app for multifamily properties, guiding prospects between selected units and destinations. Prospects can book through Pynwheel's scheduler widget or their own, then receive reminders about arrival time and where to start. They can add available units and amenities to a tour, with routes and wayfinding updating automatically. Property teams can add images, videos, and descriptions to stops; visitors can add their own photos and notes. The product tour page describes an identity check that involves uploading photo ID and taking an on-site selfie. Pynwheel says property-management integrations provide live availability and pricing and let prospects apply for a lease during a tour. Integrated partners provide access through designated locked entryways; a 2024 launch announcement describes Bluetooth door unlocking. Pynwheel Connect can report arrivals, departures, ID authentication results, abandoned tours, tour length, visited stops, and visitor notes and photos. Tour Analytics reports session counts and length, clicks, and app features used. Pricing is on request; the product page offers a request-demo form.